Matrix 424/832/832+ ICON & LCD User Manual Software Version 5 EN50131-1 RINS915-2 Security Grade 2 Environmental Class 2
Matrix User Guide CONTENTS CHAPTER 1: INTRODUCTION............................................................................................... 1 CHAPTER 2: REPLACING THE BATTERIES........................................................................ 2 CHAPTER 3: DISPLAYS ........................................................................................................ 3 3.1 LAYOUT & KEY OPERATION ....................................................................................................
Matrix User Guide 4.5 FAULT TONES ...............................................................................................................................23 4.6 EMERGENCY SERVICES .................................................................................................................23 4.6.1 Activating a Fire Alarm..........................................................................................................23 4.6.2 Activating a Personal Attack (P.A) Alarm .......................
Matrix User Guide CHAPTER 1: INTRODUCTION Thank you for buying the Matrix control panel, which uses the latest technology in design and manufacture. As the end user of the Matrix security system, this manual has been written to help you use the many functions available enabling you to get the best out of the Matrix alarm panel. Once you are familiar with the panel and its functions, it is advisable to change the default Master User code.
Matrix User Guide CHAPTER 2: REPLACING THE BATTERIES The KX12DW, UT3DW and KF4DW will require there batteries to be changed at some point. As the batteries are lithium ones extra care needs to be taken when removing/inserting batteries into the devices. The batteries supplied have been chosen to provide long service life whilst, for safety reasons, having limited output current. Replace only with approved batteries.
Matrix User Guide CHAPTER 3: DISPLAYS 3.1 Layout & Key Operation Icon Keypad LCD Keypad LL Button Meanings Seven Segment Display Shows zone numbers, partitions armed, system faults, and event memory log number. Personal Attack Alarm Holding this button down for 2 seconds triggers an immediate PA alarm. Fire Alarm Holding this button down for 2 seconds triggers an immediate Fire alarm. Medical button Holding the medical button down for 2 seconds will trigger an emergency alarm.
Matrix User Guide 3.
Matrix User Guide 3.
Matrix User Guide 3.5 Key fob Symbols and Meanings (KF4DW) Status LED LOCK Button (Button 1) I Button (Button 3) UNLOCK Button (Button 2) II Button (Button 4) 3.5.
Matrix User Guide 3.6 Hidden Display Mode The Matrix alarm panel incorporates a hidden display (confidential mode) feature that can be enabled / disabled by your installation engineer. This feature hides all of the panel information from the keypad display if the keypad has not been used for the last 20 seconds. In hidden display only the supply icon will be shown on the Icon keypad, and only the time & date and supply LED will be displayed on the LCD keypad.
Matrix User Guide 3.8 Arm Modes – Single Partition Icon Keypad LCD Keypad If a keypad is allocated to only one of the four available partitions then the arm mode in which this partition is armed will be displayed, assuming hidden display mode is not active. If a keypad is allocated to only one of the four available partitions then the arm mode in which this partition is armed will be displayed, assuming hidden display mode is not active.
Matrix User Guide 3.9 Partition Indications If your alarm panel has been configured at install time to have more than one partition, you may display single or multiple partition information, depending on a variety of options programmed by your installer. If your keypad has been configured for a single partition use only, then you will not display partition information, except in anti code reset. 3.9.
Matrix User Guide 3.9.2 Icon Keypad As well as the P1 – P4 icons, partition information is shown on the 7-segment displays, as this is easily visible from a distance. Each of the two corner segments are assigned to a partition as shown below. Partition 1 Partition 2 Partition 3 Partition 4 P1 P2 P3 P4 Single Partition Indications The following displays are shown on the Icon keypad when the keypad is used to arm or disarm the panel when configured as a single-partition system.
Matrix User Guide Multiple Partition Indications The following displays are shown when the keypad is used to arm or disarm the panel when configured as a multi-partition system. Please note that if you have a multi-partition installation, your keypad and user code may have been configured for single partition operation only. If this is the case then please refer to single partition operation throughout this manual. Icon Keypad Disarmed In Alarm The DISARMED and OK icons are displayed.
Matrix User Guide 3.10 Displaying System Faults 3.10.1 Icon Keypad When the Matrix detects a system fault, it displays the fault on the icon keypad (â). The fault takes the form of a special symbol and a number. You can use this number to look up the actual fault by using the log table on page 52. The system fault section of the log table has been repeated here for your convenience.
Matrix User Guide 3.11 Displaying Open Zones While the panel is disarmed, any open zones will be displayed on the keypad (zone number on 7-segment display on Icon keypad, zone name preceded by the ‘!’ symbol on LCD keypad), as long as this feature has been enabled by your installer. Since the keypad can only display one open zone at a time, use the > and ? keys to display other open zones. 3.12 Latching System Faults – Norway, Denmark, Finland & Sweden All system faults are latched.
Matrix User Guide CHAPTER 4: ARMING / DISARMING THE SYSTEM This section details how to arm and disarm a Matrix system using both the Icon and LCD keypads. As with most Matrix features there are always possible variations depending on how the Matrix features have been programmed by your installer. These instructions assume the default user code ( TUV) is being used to arm/disarm the panel. If your user code is different, then substitute your user code in place of the one described here. 4.1 Icon Keypad 4.
Matrix User Guide First To Alarm (FTA) Mode The bell icon (z) flashes slowly indicating that you are in FTA mode. This mode allows you to view the first zone that went into, and thus caused, the alarm. If the keypad enters hidden display mode whilst in FTA mode, simply re-enter your user code to re-display the FTA information. To fully disarm, enter you personal user code TUV. If your code has been accepted, you will hear a confirmation tone and the system will disarm.
Matrix User Guide 4.1.6 Arming – Multiple Partition User To arm the system all zones must be closed, (y icon displayed). To arm the system with open zones, refer to the Arm With Omits function on page 26. Enter you personal user code TUV. If your code has been accepted you will hear a confirmation tone and the OK icon (y) will start to flash. This indicates that you should enter the number(s) of the partition(s) you wish to arm.
Matrix User Guide First To Alarm (FTA) Mode The bell icon (z) flashes slowly indicating that you are in FTA mode. This mode allows you to view the first zone that went into, and thus caused, the alarm. This will always be for the last partition you selected. If the keypad enters hidden display mode whilst in FTA mode, simply re-enter your code to re-display the FTA information. To disarm the partition(s), enter your personal user code disarm, followed by the key to confirm.
Matrix User Guide 4.2 LCD Keypad 4.2.1 Arming – Single Partition User If all zones are closed the OK LED will be illuminated. Otherwise use the & buttons to list the open zones. The open zones will be displayed in order on the display: Enter you personal user code to arm the panel. The partition will start arming in mode A and a repeated high tone counting the exit time will be emitted from the keypad. If a different Arm Mode is desired press then or or or .
Matrix User Guide First To Alarm (FTA) Mode The first zone to activate an alarm will be shown on the display. ALARM ZONE 1 To clear the display and returned to disarmed mode enter the user code again. If the keypad goes into Hidden Display mode whilst you are in FTA mode, enter your user code again to redisplay the FTA messages. 4.2.
Matrix User Guide Arming Partition 1 Arming Partitions 1 & 2 Leave the premises by the designated route. Depending on the programming and arm mode used, you may be required to press a ‘Push To Set’ button before the system will fully arm. 4.2.7 Displaying the Armed Status – Multiple Partition User The LCD keypad will display armed partitions with a “&” symbol underneath the partition number, as shown below. 4.2.
Matrix User Guide First To Alarm (FTA) Mode The first zone to activate an alarm will be shown on the display. To clear the display and returned to disarmed mode enter the user code again. If the keypad goes into Hidden Display mode whilst you are in FTA mode, enter your user code again to redisplay the FTA messages. 4.2.
Matrix User Guide 4.3 Partitions 4.3.1 Part Sets Explained Each partition can be armed in one of 4 different arm modes. These arm modes are called part sets and are identified as A, B, C or D. The default arm mode for single and multi partition systems is arm mode A. Your installation engineer may have programmed certain zones so that they behave differently in the other arm modes (B, C & D).
Matrix User Guide 4.4 Duress Arming / Disarming A duress code is a personal user code that the alarm panel recognises as being entered under duress. By this we mean that the user has been forcibly made to enter their user code to disarm or arm the panel by another person(s). The alarm panel treats this code like a proper user code and behaves as normal. The duress code will arm or disarm the system as normal.
Matrix User Guide CHAPTER 5: USER FUNCTIONS The Matrix alarm panel is normally installed and configured by your installer using a special programming mode not available to normal users. You can however configure some basic features and program new user codes by using user mode. This section describes all of the programming functions available in user mode. Please note that there are two types of user codes: Master and limited user codes.
Matrix User Guide 5.2 Entering User Mode For functions such as viewing the log, changing user codes and changing the time etc. you must first enter user mode. If hidden display mode is enabled, you must exit this before entering user mode. This ensures system information cannot be changed or viewed by unauthorised users. Icon Keypad You can only enter user mode if one or more of your assigned partitions are disarmed.
Matrix User Guide 5.4 Arm with Omits This function allows you to omit any zone(s) before arming the panel. Icon Keypad 1. Enter user mode 2. Enter T LCD Keypad Use the and keys to navigate to “ARM WITH OMITS”, press to select the function. The following display will be shown: Two underscores will appear on the icon display prompting you to enter a two digit zone number. For single digit zone numbers ( 1-9 ), type the zone number preceded by a ‘0’.
Matrix User Guide 5.5 Display Log Icon Keypad Enter LCD Keypad Use the and keys to navigate to “DISPLAY LOG”. The following display will be shown: U The last log entry will be displayed. To view older events press the ? key on your keypad. To view newer events press the > key on your keypad. To exit the event log viewer press the key. When the start or end of the log has been reached, two underscores are displayed on the icon keypad display (vv) The event log has a lot of information stored in it.
Matrix User Guide 5.6 Set Volume Icon Keypad Enter V Use the > key to increase the speaker volume. LCD Keypad Use the and keys to navigate to “SET VOLUME”. The following display will be shown: Use the ? key to decrease the speaker volume. Press the setting. key to accept your new keypad volume Whilst you are using the > and ? keys to adjust the volume, the keypad will emit a tone. This is to indicate the current volume level. Press to select this option.
Matrix User Guide 5.7 Set Backlight Icon Keypad Enter W Use the > key to increase the backlight brightness. LCD Keypad Use the and keys to navigate to “SET BRIGHTNESS”. The following display will be shown: Use the ? key to decrease the backlight brightness. Press the setting. key to accept the new brightness Whilst you are using the > and ? keys to adjust the backlight brightness you are able to view the results on the icon keypad display and keypad buttons. Press to select this option.
Matrix User Guide 5.8 View Time and Date Icon Keypad Enter X The current Hour will be shown. LCD Keypad keys to navigate to “VIEW Use the and TIME+DATE”. The following display will be shown: Use the ? button to display the Hours, Minutes, Date, Month and Year, in that order When the year is shown, the next time you press the ? button, you will be returned to the user menu. The time is shown in 24hour format. Press to select this option.
Matrix User Guide 5.9 Change Time Icon Keypad Enter T Enter the time in 24 hour format. Two digits for the hours followed by two digits for the minutes. Press LCD Keypad keys to navigate to “CHANGE TIME”. Use the and The following display will be shown: to accept the new changes. Press to select this option. The following display will be shown: Enter Hours as a two digit 24-hour value. The next display will be shown: Enter the minutes as a two-digit value.
Matrix User Guide 5.10 Change Date Icon Keypad Enter LCD Keypad Use the and keys to navigate to “CHANGE DATE”. The following display will be shown: TT Enter 1 digit for the day: Monday T Tuesday U Wednesday V Thursday W Friday X Saturday Y Sunday Press to select this option.
Matrix User Guide 5.11 Changing/Deleting User Codes and Attributes – Icon Keypad 5.11.1 Changing/Deleting a Code Enter TV Select a User Number Two flashing underscores will be displayed prompting you to enter a user number. Up to 32 user codes can be used. You may either enter a two-digit user number OR use the > and ? keys to view user numbers that are allocated to your partition. Press the key to select that user number.
Matrix User Guide Select Partition Allocation Use the > and ? keys to change the partition number on the icon keypad display. Note: Although the number can go up to 8, there are only up to 4 partitions actually available. To assign the partition to your user code press the C key until the bell symbol (z) can be seen on the icon display. To remove the partition from your user code press the C key until the bell symbol (z) is removed from the icon display.
Matrix User Guide 5.12 Changing User Codes and Attributes – LCD Keypad 5.12.1 Changing a User Code Follow this procedure if you want to change a user’s code only: keys to navigate to “CHANGE CODES”. The following display will be shown: Use the and Press to select this option. The following display will be shown: Use the and keys to select the required user. The user number (1-32) will be displayed on the top right hand corner of the display, and the user name will be displayed on the bottom line.
Matrix User Guide 5.12.2 Editing User Codes and Attributes Follow this procedure if you want to change a user’s code or attributes, or both: keys to navigate to “EDIT USER”. The following display will be shown: Use the and Press to select this option. The following display will be shown: Use the and keys to select the required user. The user number (1-32) will be displayed on the top right hand corner of the display, and the user name will be displayed on the bottom line.
Matrix User Guide Partition Allocation The following table shows partition assignment: Option 1 2 3 4 OFF Code not assigned to Partition 1 Code not assigned to Partition 2 Code not assigned to Partition 3 Code not assigned to Partition 4 Use the ON Code assigned to Partition 1 Code assigned to Partition 2 Code assigned to Partition 3 Code assigned to Partition 4 Factory Default On On On On keys to select the partition required.
Matrix User Guide Step 1: Use the keys to select the attribute required. Step 2: To enable an attribute press the key until ON is displayed. Step 3: To disable an attribute press the key until OFF is displayed. Repeat steps 1 to 3 until desired attributes have been enabled or disabled Press to accept.
Matrix User Guide 5.13 Editing User Name – LCD Keypad Only To change the user name allocated to a code. Use the and keys to navigate to “EDIT USER NAME”. The following display will be shown: Press to select this option. The following display will be shown: Use the & keys to select the required user. The user number (1-32) will be displayed on the top right hand corner of the display, and the user name will be displayed on the bottom line. Press to select the user name to edit.
Matrix User Guide Key Map Tables RUSSIAN / BULGARIAN Key Number of key presses 1 2 3 4 A B C 1 # D E F 2 G H I 3 J K L 4 5 6 7 8 Key 9 10 11 12 13 14 15 16 17 18 À Á Â Ã Ä Å Æ Ç Б Г Д b Ы ą È É Ê Ë Ф ⌂ З ę Ì Í Î Ï Ë д Ж Э И Й Л Ь M N O 5 Ñ Ò Ó Ô Õ Ö Ш Number of key presses 1 2 3 4 A P Q R 6 S T U 7 V W X 8 Y Z 9 ♥ 5 6 7 8 9 10 11 ß Σ π Я ® Ù Ú Û Ü Ъ Ś П У Ф Ц Ч ♫ ♦ ш Щ Ю Ż Ź 0 # ! CZECH Key Number of key presses 1 A # D G 2 3 4 5 B C 1 À E F 2 È H
Matrix User Guide 5.14 Adjusting the Proximity Volume The following procedure should be followed to adjust the volume of a proximity card reader connected to your system Icon Keypad LED Keypad Enter Y Enter the proximity reader number ( - V), to choose which proximity reader to adjust. Use the and keys to navigate to “PROXIMITY VOL”. The following display will be shown: If the proximity reader is not available to you then you will hear an error tone.
Matrix User Guide 5.15 Adding/Removing Proximity Cards & Tags Note: For a user to add proximity cards to the system the installer must first configure user attributes. Icon Keypad Adding Proximity Cards & Tags Enter U LCD Keypad Use the and keys to navigate to “PROXIMITY CARDS”. The following display will be shown: Enter the two digit user number ( - UT), you wish to assign to this card/tag OR use the >and ? keys to locate a valid user number (followed by the key).
Matrix User Guide 5.16 Adding / Removing Key fobs Icon Keypad LCD Keypad Note: If a key fob (KF4DW) has already been learnt, you will need to delete the previous user’s information from the key fob before attempting to re-assign it. Please see below. Note: If a key fob (KF4DW) has already been learnt, you will need to delete the previous user’s information from the key fob before attempting to re-assign it. Please see below. Adding Key Fobs Use the and keys to navigate to “ADD KEYFOB”.
Matrix User Guide 5.17 Performing an NVM reset on a Keyfob Perform this NVM reset if you want to delete the key fob from all systems. This NVM reset will reset the key fob back to factory settings. 1. Remove the battery from the key fob. 2. Press and hold the UNLOCK and LOCK buttons together. UNLOCK Button LOCK Button 3. Insert the battery, taking care to use the correct battery orientation. 4. After 2 seconds the GREEN and RED LED will toggle indicating that the Expander settings have been reset. 5.
Matrix User Guide 5.18 System Test Icon Keypad Enter W All the icons on the keypad will start to flash. Press LCD Keypad Use the and keys to navigate to “SYSTEM TEST”. The following display will be shown: to start the sounder test. The entry / exit tones will sound. Press to start the outputs test, the entry / exit tones will stop. If your installer has not configured any of the panel’s programmable outputs for user testing, then the user test will end here.
Matrix User Guide 5.20 Upload/Download 1 Hour Window This function opens a window for 1 hour, enabling a PC with Pyronix UDL software installed to dial into the panel to retrieve and send data and settings. Icon Keypad LCD Keypad Enter TZ Your installer can now dial your alarm panel for the next hour. Use the F and G keys to navigate to “1 HR ACTIVE”. The following display will be shown: Press An acceptance tone will be heard.
Matrix User Guide 5.21 Zone Type Descriptions The table below describes the different zone types that can be used with the Matrix alarm panel, along with the symbols that the icon keypad uses to display them. These are programmable by the Engineer. Icon Zone Type Description Display o Entry / Exit l Access w Immediate rs Medical zone 5 Arm zone 0 Omitted (Bypassed) This is a zone that allows limited-time access to the premises in order to arm or disarm the system.
Matrix User Guide CHAPTER 6: ZONE & PARTITION INDICATION TABLE ZONE No. NAME A TYPE B C PARTITION D LOCATION No. i.
Matrix User Guide CHAPTER 7: PROXIMITY READER 7.1 INTRODUCTION The MX-Prox reader is a card reader designed to work with the Matrix 832 / 832+ / 424 alarm panels. By presenting a card or tag to the proximity reader you are able to arm or disarm the system without using a keypad. You will have been supplied either cards (MX-PCARDS), or tags (MX-TAGS), or both, for use with your proximity reader. Before the cards or tags can be used, they must be allocated to users.
Matrix User Guide 7.2.2 Disarming the Panel Present a pre-programmed card or tag to the MX-Prox reader for 1 second (wait until the proximity reader beeps). Presenting the card The operation LED will turn off indicating that you are in arm/disarm mode. Remove the card to disarm the panel. 7.3 Multi-Partition Operation The MX PROX has four status LEDs. In multi partition operation these four LEDs display the partition number, 1,2,3 or 4.
Matrix User Guide CHAPTER 8: THE KEYFOB 8.1 Introduction The KF4DW is a keyfob designed to work with the Matrix 832+ alarm panel. By pressing the desired button you are able to arm or disarm the system without using a keypad. Before any action is performed, you must allocate the keyfob to a specific user. See page 43. 8.
Matrix User Guide CHAPTER 9: EVENT LOG TABLES The event log can be viewed on the Matrix keypad using user mode function 13 as described on page 27. 9.1 Icon Keypad Log Table This table can be used to decrypt the log messages on the Icon keypad into meaningful information. All icons shown with a ñsymbol, indicate that the icon is flashing. z = steady. á= flashing.
Matrix User Guide Description Keypress 1st 2nd Icon Up/Downloading Events nm nm nm nm nm nm nm nm nm nm nm nm Open / Close 00 01 02 03 04 05 06 07 08 09 10 11 Panel answered the telephone Panel hung up the telephone line Full data to panel Full data from panel Partial data to panel Data to panel complete Data from panel complete Incorrect UDL code UDL code accepted Time/Date changed by PC Local connection expected PC armed / disarmed the panel 01 - 32 < 01 - 32 l 01 - 32 ° 01 - 32 m 01 - 32 i 01 - 32
Matrix User Guide Keypress 1st 2nd Icon Description g A Battery fault on keyfob(s) g g g % Jamming fault detected on wireless expander Detector signal low Detector signal has gone missing ge 1-A & ' Restore of the system fault 9.2 LCD Keypad Log Table Each entry in the user log is stamped with the time and date. Use the and keys to scroll to the entry you wish to view. In some cases, pressing the key will show you additional information.
Matrix User Guide Main Entry Keyfob Bat Fault Jamming Fault Low Signal Signal Lost Additional Information Description (restore) User name Battery fault on the keyfob(s) (restore) (restore) (restore) (restore) Expander no. Zone number Zone number Jamming fault detected on wireless expander (restore) Detector low signal (restore) Detector signal has gone missing (restore) Up/Downloading Events Panel ans tel. Panel hung tel.
Matrix User Guide 9.3 Viewing Log after a Zone Alarm A typical log display is shown below. The panel was armed by user 1 in arm mode A. Zone 3 was tripped and an alarm was generated. User 1 then disarmed the system. Enter U and press the > key until two underscore symbols are displayed. This is the start of the log.
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