User manual

TIME & ATTENDANCE SYSTEM

WARRANTY INFORMATION

RETURNS

Returns on non-defective equipment can be made within 30-days of purchase for a full refund after

inspection. Returns on non-defective equipment made after 30-days, but within 60-days of shipping

will be accepted after inspection and are subject to a 15% restocking fee. Returns after 60-days will

not be accepted.

LIMITED HARDWARE WARRANTY

• Pyramid warrants the TimeTrax EZ equipment to the original user against defective material

or workmanship for a period of 1-year from the date of purchase. Proof of date of purchase

is required for warranty service on this product.

• Pyramid responsibility under this warranty is limited to the repair or replacement of the

defective part or parts, and repair or replacement is the sole discretion of Pyramid.

• For Return Shipments to Pyramid, the product must be shipped in its original carton or

equivalent, fully insured with shipping charges prepaid. Pyramid will not assume any

responsibility for loss or damage incurred in shipping.

• Pyramid reserves the right to determine whether the parts failed because of defective

material, workmanship, or other causes.

• Failure caused by accident, alteration, misuse or improper packaging of returned unit is not

covered by this warranty.

• Any repair to the equipment other than by Pyramid voids the warranty.

• Users in countries other than the USA should contact the Dealer from whom the unit was

purchased.

• The rights under this warranty are limited to the original user and may not be transferred to

subsequent users.

• Extended Hardware Warranties are available by calling Customer Support at 888-479-7264

for more information.

LIMITED SOFTWARE TECHNICAL SUPPORT

Pyramid warrants the software and provides technical support assistance for a period of

90-days from the date of purchase. Extended warranties/technical support contracts can

be purchased separately through Pyramid. Call Customer Support at 888-479-7264 for

more information.

REGISTERING TIMETRAX EZ

Please be sure to complete the product registration form enclosed in your shipment

to activate your Technical Support/Hardware Warranty or register online at