User manual

TIME & ATTENDANCE SYSTEM

If the DB9 does not fit into a port on the computer, you will need a USB to RS232 adapter

to connect the DB9 to your computer. You can purchase this adapter through Pyramid,

P/N 41685.

STEP II: Test that Windows, COM Port and DB9 are working properly.

• If the hardware is setup correctly, you will need to connect the loop-back plug

included in the shipment to the DB9 that is plugged into your computer.

• Click the Reconnect Button on your screen.

• If the loop back plug is found, it indicates that Windows, the COM Port and

the adapter are working properly.

IIa: Test that the Cable is working properly.

• Unplug the white Cat5 cable from the TimeTrax EZ unit and from the back of the PC.

• Plug them both back in, in the reverse order.

• If this still does not work, replace the white cable with another Ethernet or Cat5

cable.

IIb: If the LCD displays time and date, test the Time Clock.

• First, try unplugging the unit and letting it sit for a few minutes, then plug it back

into the wall socket.

• If it is still not connecting correctly, you will need to reset the clock.

NOTE: Resetting the time clock erases all stored punches. To reset the clock, unplug the unit and

hold down the 0 key while plugging it back in. If it does not connect at this point, the clock needs

to be replaced.

Step III: Loop Back Plug Not Found

• If the loop back plug is not found, try connecting a USB to RS232 adapter

(Pyramid P/N 41685) into the PC and then connecting the DB9 to the USB adapter.

• If this still does not work, it may be necessary to contact your computer support

personnel.

Restoring Database From a Crashed Hard Drive

• Reload your TimeTrax EZ Software as shown in the Installing the Software section of this

manual. Note: Please make sure that you are installing the same version that you are currently

running.

• If you have AUTOMATIC BACKUP activated, go to CONFIGURE TAB on the VERTICAL

ICON BAR and Click on AUTOMATIC BACKUP.