Service manual

Page 20
SVR-250 Service Manual
Transfer
Send: Downloads the current configuration to the SVR-250. The program will prompt you to make the FY-4
connection before downloading. Download takes approx 2 seconds.
Receive: Uploads the current configuration from the SVR-250. The program will prompt you to make the
FY-4 connection before uploading. Download takes approx 1 second.
Com Port: Selects the serial port to use for uploading and downloading between the PC and the SVR-250. Comm
ports 1-8 are supported.
Help
On-line context sensitive help is available for all entry fields by selecting the field on a form and clicking on the
Help Icon on the tool bar.
Additional help menu items:
About: Gives you version information about the software and contact information for Pyramid Communications.
Remote Tech Support: Remote Tech Support is a utility that allows the Customer Service Technicians at Pyramid
Communications to remotely access your computer via the internet in order to troubleshoot any problems you
might be having with the software or to assist you in operation of the program. Please call Pyramid
Communications during normal business hours prior to selecting remote support. The Technician will give you
a password to enter and the remote connection screen will appear:
Once the internet connection is made, the Technician will be able to see your computer screen at their location
and assist you with the program. The remote connection is only active when this item is selected and can only
be enabled by the local PC user.