How to Guide

Removing Mineral Buildup:
One common problem with the steamer is mineral buildup caused by the high mineral content in
municipal water. Mineral residue inside of the internal heater can cause intermittent steaming or in
severe cases no steaming at all.
The best way to avoid this is to use distilled water in the unit. The procedure below can be used to
clear mineral buildup. If you are unable to use distilled water we recommend you use this procedure
monthly to help avoid mineral buildup.
• Turn the unit off and unplug the power cord
• Make a mixture of 50% vinegar and 50% water. In most cases 1 cup of this mixture will be sufficient.
• Slowly pour the water-vinegar mixture into the reservoir. And pour it out three minutes later.
• If the procedure above does return the unit to normal operation, the unit may need servicing.
Trouble shooting the steamer
NOTE: Water mineral content and conditions will vary in different areas. To insure continued
operation of the steamer, never store without cleaning and removing excess water from the
reservoir and water container.
PROBLEM
CAUSE
SOLUTION
Steamer fails to
heat
Steamer not plugged in.
Auto shut off engaged
Plug in to electrical outlet or fill
the reservoir with water.
No steam Water level is low
Turn ON/OFF.
Switch OFF and refill water
container
Water sprays from
nozzle
Fill too much water over the
maximum level
Pour some water out until the
water level is under the maximum
level
Nozzle gurgles
Condensation near the
nozzle(Normal phenomenon)
Hold the steamer vertically and
shake the body to allow water to
drain back into reservoir
Steamer is
intermitted
Sediment build-up in container
Follow the procedure for remove
mineral build-up