Printer User Manual

Part 14
baud rate could be a smart decision to this situation. (No need to change baud
rate if no trembling occurs to eliminate possible data error rate.)
Paper Jam Problems
Paper is jammed inside the printer – Turn off the printer and open
the print hood by releasing the hood lock. Remove the jammed paper and
reinstall the paper roll. Close the hood properly and firmly. Then turn on the
printer for operation.
If the auto cutter is jammed, the print hood will be locked. Please first
resolve the auto cutter problems per description in next item and then come
back to deal with the paper jam. Never force open the print hood. Please also
clear away any contaminants accumulated in the cutter track above the thermal
elements.
Auto Cutter Problems
In case any foreign materials like a staple or paper clip or excessive
paper scraps fall into the auto cutter mechanism the auto cutter may lock up
and so does the print hood. In such case, please pull the cutter cover forward to
expose the cutter mechanism. Apply some mechanical assistance in below
procedures to help resetting the cutter blade back to its home position. Please
lift up if exist a transparent protective cover over the adjustment wheel with
the printer powered off. Turn this wheel downward for 4 or 5 strokes. Aim the
guide of the cutter cover and push it back to position to close the cutter cover
and turn the printer power on to see if the auto cutter lock up problem is
resolved.
If the problem is not automatically resolved by above procedures,
please power off the printer and open the cutter cover again. Check in the
alignment window while turning the gear downward as above or with a small
Auto Cutter Track
Thermal Elements
Turn the wheel downward for few strokes.
Open Cutter Cover
Lift transparent
Alignment window
when hood locked
protective foil