User`s guide
www.bissell.com 800.237.7691
9
Maintenance and care
Troubleshooting
Vacuum won’t turn on
Possible causes  Remedies
1.  Battery isn’t fully charged  1.  Charge battery. Follow charging battery instructions on page 5
Brush roll not turning
Possible causes  Remedies
1.  Brush roll is jammed  1.  Remove obstruction. Follow instructions on pages 7 and 8
2.  Brush roll needs to be reset  2.  Follow instructions on page 8
3.  Broken brush roll belt  3.  Follow instructions on page 8
Vacuum cleaner has low suction
Possible causes  Remedies
1.  Dirt container is full  1.  Empty dirt container. Follow instructions on page 6
2.  Dirt container is not installed properly  2.  Position container correctly and snap firmly into place
3.  Foot is loose  3.  Make sure foot is fully inserted into body of unit
4.  Filters need cleaning  4.  Follow filter instructions on page 7
5.  Filters need replacing  5.  Visit www.bissell.com or call 1-800-237-7691 to order  
    replacement filters.
Disposal of batteries continued
4.  Separate left and right cover.
5.  Remove the entire battery assembly from 
the cover.
6.  Remove (3) Phillips head screws between 
the motor and battery bracket. 
7.  Pull the motor, PCB, fuse, and inner wire 
through the middle of the battery bracket, 
separating the battery bracket and single 
battery from the motor, PCB, and inner wire.
8.  Cut wires from the PCB and fuse to the 
battery bracket.
9.  Keep Battery Pack together – DO NOT 
separate individual batteries. For specific 
disposal instructions of batteries, please 
contact RBRC (Rechargeable Battery 
Recycling Corporation) 1-800-822-8837 
or visit www.rbrc.com.
10. Discard remainder of product 
  CAUTION: Disconnecting the battery will 
destroy the appliance and void the war-
ranty.










