If swallowed, a lithium button bettery can cause severe or fatal injuries within 2 hours. Keep batteries out of reach of children. If you suspect your child has swallowed or inserted a button battery, immediately call the 24-hour Poisons Information Centre 13 11 26 (in Australia). User Guide ATS5200.103 Licence No. WM 74593 Pro-Switch Pty Ltd JAN2023 SOL-E3 Series Volumetric Water Softening Appliance For correct operation & installation, it is essential to observe these instructions.
What's Inside What's Inside Puretec Customer Service ............................................................................................................................3 Installation Record ............................................................................................................................................4 Before Installation..............................................................................................................................................
Puretec Customer Care Puretec Customer Service Thank you for purchasing a Puretec Softrol Volumetric Water Softening System. Your system is a proven performer manufactured from only quality materials and components. It will give years of reliability and trouble free operation if maintained properly. This user guide is designed for Puretec SOL-E3 Water Treatment Systems. Be careful to ensure the information and illustration is applicable to your particular unit.
Installation Record Installation Record For future reference, fill in the following data Product Information Model Number: Serial / Batch Number: Purchased from: Date of Installation: Installer / Plumber Details: Water Analysis Information 4 Hardness: ___________ ppm / mg/L Iron: ___________ ppm / mg/L Manganese: ___________ ppm / mg/L pH: ___________ TDS (Total Dissolved Salts): ___________ ppm / mg/L Conductivity: ___________ EC / uS/cm Chloride: ___________ ppm / mg/L Sodium: __________
Before Installation Before Installation Professional Installation Required • Installation requires shutting water off to home, cutting home water supply pipe and using a welding torch to add piping and fittings. Specialised tools and skills are required, this must be completed by a qualified tradesperson. Make Sure Your Water Has Been Thoroughly Tested • An analysis of your water should be made prior to the selection of your water conditioning equipment.
Before Installation Things to Remember While Planning Your Installation: • All installation procedures MUST conform to local plumbing codes. • If lawn sprinklers, a swimming pool, or geothermal heating/cooling or water for other devices/activities are to be treated by the water softener, a larger model MUST be selected to accommodate the higher flow rate plus the backwashing requirements of the water softener. Contact Puretec for assistance.
Specifications Specifications Operating Pressure Min/Max: 138 - 862* kPa Operating Temperature Min/Max: 0 - 48 °C (protect from freezing) Electrical Connection: 240V / 50 Hz Inlet/Outlet Connection: 25 mm Drain Connection: ⅝” Overflow Connection: ⅝” Width (mm) (W): 350 Height (mm) (H): 1125 Depth (mm) (D): 490 Dry Weight (kg): SOL30-E3 - 29 kg. SOL40-E3 - 37 kg.
Exploded Diagram Exploded Diagram 15 14 17 16 18 12 13 11 10 9 8 7 6 1 5 4 2 3 8 Installation & Operation Manual Copyright © Puretec Pty Ltd 2023
Parts Identification Parts Identification Item 1 Part no Description Item WTD2030 Riser Pipe 11 Pressure Tank Cabinet Domestic Softener Brine Well 14 - Brine Pick-Up Assembly 15 WTB2100 2pc Overflow Kit 16 WTV5060 Plastic Fitting Kit 17 WTV5000 Bypass Assembly (purchased separately) 18 KTU6BK Tubing High Pressure 3/8" Black 2 - 3 WTB1035 4 - 5 6 WTB1035 7 - Brine Tank Lid 8 - Brine Well Blank 9 - Brine Well Lid 10 WTV3030 Part no Description WTD1010 Top Screen 1
Installation Procedure Installation Procedure 1 Unpack the Equipment Ensure all parts are present and have not been damaged in transport. You should have: ide User Gu ries 3 SeAppli ance SOL-E ning r Softe Volum etric Wate tion it on & Services For correct Bypass Assembly (optional - purchased separately) tions. e these instruc al to observ .103 ATS5200WM 74593 No.
Installation Procedure 4 Position the Softener on a level surface. The unit must be installed on a surface or pad that is stable, level and able to support the entire base and wet weight of the unit. Environmental conditions Operating temperature: 0 - 48°C Water conditions Temperature: 0 - 50°C Pressure: 138 - 862* kPa * Where line pressure exceeds 500 kPa, an approved pressure limiting device must be installed to comply with Australian & New Zealand Plumbing Standards. (Ref. AS/NZS 3500.
Installation Procedure 6 Connecting the Softener Connect the softener to main plumbing. Do not solder brass adapters while they are inserted in the control module. Pipework must be aligned correctly with the inlet and outlet ports. Failure to do so may cause the misalignment of the cabinet components. Apply plumbing tape to the nipple as required. Connect the pipe work to the valve, refer to page 9 for identification.
Installation Procedure 7 Connecting the Drain Line Connect extra tube (tubing not supplied) onto the 5/8” drain line (pre installed on the valve) from the valve to the drain. Ensure the drain line is not kinked. The line must not travel more than 2.4 m and no more than 6 m long from the valve, otherwise increase the diameter of the drain line. Connect drain and overflow to sewer or other approved salty water disposal point as approved by your local authority.
Programming Programming - E3 GENERAL OPERATION When the system is operating one of two displays will be shown. Pressing NEXT will alternate between the displays. One of the displays is always the current time of day. The second display is one of the following: days remaining or gallons remaining. Days remaining is the number of days left before the system goes through a regeneration cycle. Capacity remaining is the number of gallons that will be treated before the system goes through a regeneration cycle.
Programming Programming - E3 Step 4: Next Regeneration Time (hour): Set the hour of the day for regeneration using or buttons. AM/PM toggles after 12. The default time is 2:00 am. Press NEXT to go to step 5. Press Regen to return to previous step. 4 5 SET TIME SET TIME AM AM REGEN REGEN Step 5: Next Regeneration Time (minutes): Set the minutes of day for regeneration using or buttons. The default setting is ‘00’ Press NEXT to exit Installer Displays/Settings.
Start-Up Start-up Now programming is completed you are ready to start the system. 1. Fill the brine tank with ‘water softener’ salt to approximately half full (salt not included). This will require approximately 50 kg (this is only required initially). 2. Add approximately 15 litres of water to the salt in the brine tank. This is only required for the initial setup. Note: The water level will drop significantly after the first backwash, and may disapppear below the salt line.
Replenishment of Salt Supply Replenishment of Salt Supply The salt storage capacity of the brine tank is approximately 50 kg. During each regeneration a small amount of salt is consumed, thus requiring periodic replenishment for a continuous supply of softened water (the frequency and salt dosage level is dependent on the regeneration schedule). We recommend to maintain the salt level in the brine tank to 1/2 to 2/3 full.
Replace the Backup Battery Replace the Backup Battery The backup battery (CR2032 coin) keeps the time in case of a power outage. The battery should be replaced annually or after extended periods without power. Replacement batteries can also be ordered using code: BA-CR2032 through your local Puretec dealer. 1. Turn off the power to the unit and remove the valve cover. 2. The coin battery (CR2032) is located in the top left hand corner of the PC Board. 3.
Bypass Operation Bypass Valve Operation - optional accessory (purchased separately) Normal Operation ‘TREATED’ WATER EXITS Bypass Operation SUPPLY WATER ENTERS Diagnostic Mode SUPPLY WATER EXITS SUPPLY WATER EXITS SUPPLY WATER ENTERS Shut Off Mode SUPPLY WATER ENTERS Copyright © Puretec Pty Ltd 2023 NO WATER EXITS SUPPLY WATER IS SHUT OFF FROM THE HOUSE & THE VALVE SOL-E3 User Guide 19
Troubleshooting Guide Troubleshooting Guide ‘Dry’ Reset Procedure From time to time, the valve may display an error code for various reasons. The first troubleshooting step is to perform a ‘dry’ reset. Remove the faceplate, opening the tabs on either side of the valve. This will expose the Power Circuit board with a number of wires connected. On the bottom right hand corner is a 4 pin adaptor labelled ‘12VAC PWR’, disconnect the adaptor and reconnect after 5 seconds.
Troubleshooting Guide Troubleshooting Guide PROBLEM POSSIBLE CAUSE SOLUTION Valve does not regenerate when performing a manual regeneration. A. No power to valve. A. Refer to ‘No display/blank screen on valve’. B. Broken drive gear or drive cap assembly. B. Replace drive gear or drive cap assembly. C. Broken piston rod. C. Replace piston rod. A. Bypass valve in bypass position/faulty. A. Turn bypass to normal operation/replace bypass. B. Meter loosely/not connected to PC Board. B.
Troubleshooting Guide Troubleshooting Guide PROBLEM POSSIBLE CAUSE SOLUTION Regenerant being delivered to service A. Low water pressure A. Check incoming water pressure – water pressure must remain at minimum of 25 psi B. Incorrect injector size B. Replace injector with correct size for application C. Restricted/kinked drain line C. Check drain line for restrictions or debris, or unkink drain line A. Incorrect program settings. A. Contact Puretec for assistance.
Troubleshooting Guide PROBLEM POSSIBLE CAUSE SOLUTION Error Code - E1 Control unable to sense motor movement. A. Motor not inserted fully into engage position, motor wires broken or disconnected. A. Disconnect power, make sure the motor is fully engaged, check for broken wires, make sure two pin connector is connected to the two pin connection on the PC Board labelled MOTOR. Connect power and perform a 'dry' reset. B. PC Board not correctly installed. B.
Warranty Warranty Any claim under this warranty must be made within 6 years of the date of purchase of the product. This product is warrantied to be free of defect of material and workmanship for 6 years from date of purchase. 6 year warranty is 1 year parts and labour, plus 5 years parts only. Excludes consumables. Puretec is renowned for its quality and after-sales support so if you have any issues please call 1300 140 140 (AU) or 0800 130 140 (NZ).
Copyright © Puretec Pty Ltd 2023 SOL-E3 User Guide 25
Installation & Operation Manual Copyright © Puretec Pty Ltd 2023
Copyright © Puretec Pty Ltd 2023 SOL-E3 User Guide 27
