Product Warranty

BLU PRODUCTS, INC. LIMITED WARRANTY
BLU Products, Inc. ("BLU") warrants that BLU's handsets and accessories (the "Products") are free from defects in
material and workmanship under normal use and service for the period commencing upon the date of purchase by
the first consumer purchaser and continuing for the following specified period of time after that date:
Handsets 1-year
Batteries 6-months
Accessories 6-months
What is not covered?
This Limited Warranty is conditioned upon proper use of the Products. This Limited Warranty does not cover: (a)
defects or damage resulting from accident, misuse, abnormal use, abnormal conditions, improper storage, exposure
to liquid, moisture, dampness, sand or dirt, neglect, or unusual physical, electrical, or electromechanical stress; (b)
scratches, dents, and cosmetic damage, unless caused by BLU; (c) defects or damage resulting from excessive force
or use of a metallic object when pressing on a touch screen; (d) equipment that has the serial number or the
enhancement data code removed, defaced, damaged, altered, or made illegible; (e) ordinary wear and tear; (f)
defects or damage resulting from the use of the Products in conjunction or connection with accessories, products, or
ancillary/peripheral equipment not furnished or approved by BLU; (g) defects or damage resulting from improper
testing, operation, maintenance, installation, service, or adjustment not furnished or approved by BLU; (h) defects or
damage resulting from external causes such as collision with an object, fire, flooding, dirt, windstorm, lightning,
earthquake, exposure to weather conditions, theft, blown fuse, or improper use of any electrical source; (i) defects or
damage resulting from cellular signal reception or transmission, or viruses or other software problems introduced
into the Products; or (j) Products used or purchased outside the United States. This Limited Warranty covers
batteries only if battery capacity falls below 80% of rated capacity or the battery leaks, and this Limited Warranty
does not cover any battery if (i) the battery has been charged by a battery charger not specified or approved by BLU
for charging the battery; (ii) any of the seals on the battery are broken or show evidence of tampering; or (iii) the
battery has been used in equipment other than the BLU device for which it is specified.
What are BLU's obligations?
During the applicable warranty period, provided the Products are returned in accordance with the terms of this
Limited Warranty, BLU will repair or replace the Products, at BLU's sole option, without charge. BLU may, at
BLU's sole option, use rebuilt, reconditioned, or new parts or components when repairing any Products, or may
replace Products with rebuilt, reconditioned, or new Products. Repaired/replaced cases, pouches, and holsters will be
warranted for a period of ninety (90) days. All other repaired/replaced Products will be warranted for a period equal
to the remainder of the original Limited Warranty on the original Products or for ninety (90) days, whichever is
longer. All replaced Products, parts, components, boards, and equipment shall become the property of BLU. Except
to any extent expressly allowed by applicable law, transfer, or assignment of this Limited Warranty is prohibited.
What must you do to obtain warranty service?
To obtain service under this Limited Warranty, you must return the Products to an authorized phone service facility
in an adequate container for shipping, accompanied by the sales receipt or comparable proof of sale showing the
original date of purchase, the serial number of the Products, and the seller's name and address. To obtain assistance
on where to deliver the Products, please email BLU Customer Care at [e-mail]
. If BLU determines
that any Products are not covered by this Limited Warranty, you must pay all parts, shipping, and labor charges for
the repair or return of such Products. You should keep a separate backup copy of any contents of the Products before
delivering the Products to BLU for warranty service, as some or all of the contents may be deleted or reformatted
during the course of warranty service. BLU will not be responsible for loss of data before, during, or after warranty
service.