User manual
Troubleshooting
The display displays only black screen.
- Ensure that all plugs and jacks used by external power supplies (both
Dtrovision and others) are firmly connected. Ensure the blue LED ON.
- Ensure that the DVI ports are firmly plugged in to the PC and display.
- Ensure that the transmitter and receiver modules plugged correctly to the
PC and display, respectively.
- Check if the PC and display are powered on and properly booted.
- Reset the system by de-plugging and re-plugging the transmitter DVI port or
receiver DVI port, or by de-plugging and re-plugging the power cord plugs of
transmitter and receiver modules.
- Re-boot up the system while connecting the optical DVI extension module.
Screen is distorted or displays noises.
- Check if the graphic resolution is properly set. Go to the display properties of
Windows and tap the settings.
- Ensure that the resolution sets less than WUXGA (1920x1200) at 60Hz
refresh ratio.
- Reset the system. Disconnect and reconnect the optical DVI cables or 5V
power adapters.
Maintenance
No special maintenance is required for the optical DVI module and power
adapters. Ensure that the DVI modules and power adapters are stored or
used in a benign environment free from liquid or dirt contamination.
There are no user serviceable parts. Refer all service and repair issues to
Dtrovision.
Technical Support and Service
For commercial or general product support, contact your reseller. For
technical service, contact Dtrovision by email support@purelinkav.com or visit
its website at www.purelinkav.com
1-6 Troubleshooting, Maintenance, Technical Support
Installation
Important: Please use the installation procedure below. Improper or no
operation may result if the start-up sequence is not correctly followed.
Step 1
Carefully unpack the contents of the shipping group.
Step 2
Plug the 5V power adapter to the power jack of the transmitter. Ensure the
blue LED ON after blinking two times.
Figure 2 – Connection of power adapter to the transmitter
Note: You don’t need to connect the power adapter to the transmitter if the
graphic source provides enough power to operate the transmitter. Please,
refer to AC/DC Power Adapter Technical Advisory on page 1-2.
Step 3
Please, check if the maximum resolution of the display is UXGA (1600
x1200). Otherwise, follow the instructions for Self-EDID Programming
Procedure on page 1-5.
Step 4
Plug the 5V power adapter to the power jack of the receiver. Ensure the blue
LED ON.
Figure 3 – Connection of power adapter to the receiver
1-3 Installation