Instructions / Assembly

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INSTALLATION
1. Set the pump on a solid, level surface in the bottom of the sump pit. If necessary, use bricks / blocks to provide a solid base. Avoid placing the
pump on loose gravel, earth or sand.
2. Install discharge plumbing according to state and local codes. It is highly recommended that rigid 1.5" PVC is used for the discharge line.
Installing a union in the discharge line will make it easier to remove the sump pump for maintenance. The discharge line must be sloped
downward away from the foundation to ensure that the water drains away and that the discharge line will not freeze during cold spells.
3. Install a check valve in the discharge line. The check valve may be positioned above the sump basin for ease of service and/or replacement.
4. Drilling a weep/air bleed hole in the discharge pipe is not necessary, nor recommended for the PSMT2000 SmartPump.
5. Secure all cords to the discharge pipe using cable ties to prevent switch entanglement.
6. This pump uses a “piggyback” type switch to allow for the easy removal and replacement of the switch and to aid in troubleshooting switch /
pump problems. Plug the pump into the back of the switch plug.
7. Plug the pump/switch combikned plug into the LED ringed receptacle on the PumpSpy Smart Outlet. Connect the High Water sensor to the
connection jack on the bottom of the Smart Outlet. Follow the Smart Outlet Setup and Installation Guides.
8. Fill the sump basin with water until the float rises and starts the pump cycle. The pump will stop when the water level falls to the switch’s off
position. Repeat this several times to ensure proper operation and that the switch operates freely.
9. Install the sump basin gasket / cover.
TROUBLESHOOTING
This pump is not designed to handle salt water, brine, laundry discharge, water
softener discharge or any other application which may contain caustic chemicals.
Damage to the pump may occur and will void the pump’s warranty.
NOTICE
CAUTION! Always disconnect the pump from the electrical power source BEFORE handling
or servicing.
PROBLEM POTENTIAL CAUSE POSSIBLE SOLUTION
Pump Will Not Run 1. Blown fuse, tripped breaker or tripped GFCI
2. Low Line Voltage
3. Switch obstructed
4. Insufcient water level
5. Motor Failure
6. Switch Failure
1. Check all electrical connections. Check for blown fuses, tripped
GFCI or tripped circuit breaker.
2. Contact a licensed electrician.
3. Remove obstruction and check for free movement.
4. Water needs to rise to a level that activates the switch
5. Replace switch
Pump Cycles too frequently
1. Switch Failure
2. Check valve not present or not operating properly
1. Replace switch
2. Install or replace the check valve
Pump Shuts off and turns on
independent of switch (trips
thermal overload protector).
CAUTION! Pump may start
unexpectedly. Disconnect
power supply.
1. Low line voltage
2. Impeller jammed, worn or damaged
3. Inlet blocked or discharge blocked
4. Excessively high water temperature entering
the sump pit
1. Contact a licensed electrician.
2. Replace Impeller.
3. Clean pump inlet. Check and remove any obstructions
from the pump discharge line.
4. Pump should not be used for water above 120° F
Pump runs continuously
1. Switch failure
2. Switch obstructed
3. Inlet blocked or discharge blocked
4. Excessive inow or pump not properly sized
1. Replace switch
2. Remove obstruction and check for free movement.
3. Clean pump inlet. Check and remove any obstructions
from the pump discharge line.
4. Recheck all sizing calculations to determine proper size
Pump operates noisily or
vibrates excessively
1. Impeller obstructed or damaged
2. Piping attachments too rigid or too
loose to building structure
1. Clean and / or replace impeller
2. Install a rubber coupling to isolate pump vibration
for discharge line.
Pump runs but delivers
insufcient capacity
1. Low line voltage
2. Impeller obstructed, worn or damaged
3. Inlet blocked or discharge blocked
4. Pump undersized for application
5. Check valve stuck closed of installed backwards
1. Contact a licensed electrician
2. Clean and / or replace impeller
3. Clean pump inlet. Check and remove any obstructions
from the pump discharge line.
4. Recheck all sizing calculations to determine proper size
5. Remove and examine check valve for proper installation
and free operation