Installation Guide

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INSTALLATION
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TROUBLESHOOTING
This pump is not designed to handle salt water, brine, laundry discharge, water
softener discharge or any other application which may contain caustic chemicals.
Damage to the pump may occur and will void the pump’s warranty.
NOTICE
CAUTION! Always disconnect the pump from the electrical power source BEFORE handling
or servicing.
PROBLEM POTENTIAL CAUSE POSSIBLE SOLUTION
Pump Will Not Run 1. Blown fuse, tripped breaker or tripped GFCI
2. Low Line Voltage
3. Switch obstructed
4. -RWYJ½GMIRX[EXIVPIZIP
5. Motor Failure
6. Switch Failure
1. Check all electrical connections. Check for blown fuses, tripped
GFCI or tripped circuit breaker.
2. Contact a licensed electrician.
3. Remove obstruction and check for free movement.
4. Water needs to rise to a level that activates the switch
5. Replace switch
Pump Cycles too frequently
1. Switch Failure
2. Check valve not present or not operating properly
1. Replace switch
2. Install or replace the check valve
Pump Shuts off and turns on
independent of switch (trips
thermal overload protector).
CAUTION! Pump may start
unexpectedly. Disconnect
power supply.
1. Low line voltage
2. Impeller jammed, worn or damaged
3. Inlet blocked or discharge blocked
4. Excessively high water temperature entering
the sump pit
1. Contact a licensed electrician.
2. Replace Impeller.
3. Clean pump inlet. Check and remove any obstructions
from the pump discharge line.
4. Pump should not be used for water above 120° F
Pump runs continuously
1. Switch failure
2. Switch obstructed
3. Inlet blocked or discharge blocked
4. )\GIWWMZIMR¾S[SVTYQTRSXTVSTIVP]WM^IH
1. Replace switch
2. Remove obstruction and check for free movement.
3. Clean pump inlet. Check and remove any obstructions
from the pump discharge line.
4. Recheck all sizing calculations to determine proper size
Pump operates noisily or
vibrates excessively
1. Impeller obstructed or damaged
2. Piping attachments too rigid or too
loose to building structure
1. Clean and / or replace impeller
2. Install a rubber coupling to isolate pump vibration
for discharge line.
Pump runs but delivers
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1. Low line voltage
2. Impeller obstructed, worn or damaged
3. Inlet blocked or discharge blocked
4. Pump undersized for application
5. Check valve stuck closed of installed backwards
1. Contact a licensed electrician
2. Clean and / or replace impeller
3. Clean pump inlet. Check and remove any obstructions
from the pump discharge line.
4. Recheck all sizing calculations to determine proper size
5. Remove and examine check valve for proper installation
and free operation