FAQ

Activating your PumpSpy Wi-Fi Connected
Backup System is very easy and only takes
a few minutes. You should only activate your
system once all pumps and plumbing are
installed.
STEP 1: Download and Install the PumpSpy
App from the App Store
STEP 2: Open the app and create
a new PumpSpy Account.
• After entering your info, press Done.
• Press the home button on your Apple device.
STEP 3: Make sure the PumpSpy System is in
WiFi Setup Mode
The WiFi LED light on the system
should be yellow (setup mode).
If the WiFi LED is not yellow, gently press and hold
the WiFi setup button using a pencil/paper clip.
The unit will turn yellow/enter setup mode after 3
seconds.
STEP 4: Connect to the PumpSpy System
• On your Apple device, open Settings.
• Select WiFi.
• Select the WiFi network named “PumpSpy.
• Press the home button on your Apple device.
STEP 5: Enter your WiFi Network Credentials
• Open the PumpSpy app.
The PumpSpy app will ask your permission to send
you notications. Click OK.
Select your WiFi network from the
list of available networks.
Enter the password for the selected
WiFi network and press Done.
The Wi-Fi LED will turn red for several seconds,
then green once successfully connected to PumpSpy
servers. If it stays red after 60 seconds, start over.
(Make sure you enter the correct Wi-Fi password!)
A Success message will be displayed once
connected. Press OK.
Continue the setup process on the app by entering
the location of the PumpSpy Backup System.
STEP 6: Enter Alert Contacts
• On the PumpSpy App, select Contacts.
Following the onscreen prompts, enter cell phone
numbers and/or email addresses that should receive
PumpSpy alerts.
BATTERY BACKUP SETUP INSTRUCTIONS
1.
2.
PumpSpy
3.
4.
5.
6.
RED LED
Ofine/Attempting
to Connect