Warranty Guide
1. Defects Covered: Warranty Period. 
Pulse Shower Spas, Inc. (“Pulse”) warrants to the 
original consumer purchaser who purchases this 
shower spa (the “Product”) for use in his or her own 
home, that the Product will be free from defects 
in material and manufacturing workmanship for as 
long as the original consumer purchaser owns that 
same home. For all other purchasers (including, but 
not limited to purchasers for industrial, commercial 
and business use), the above warranty will apply 
for a period of 5 years from the original date of 
purchase.
2. Remedy: If the Product does not conform to the 
above warranty, Pulse, at its option, will repair or 
replace the Product, free of charge, or refund your 
purchase price. For warranty claims, please visit 
www.pulseshowerspas.com/index.php/warranty. 
Pulse may require that you return the Product to 
Pulse, shipping prepaid, in which case Pulse will 
provide you with a return materials authorization 
number (RMA). Pulse may also require that you 
provide evidence of the date you purchased 
the Product. Pulse will ship a new or repaired 
Product to you, at the expense of Pulse, or refund 
your purchase price. Service labor performed by 
you or others in connection with the removal or 
replacement of the Product will not be reimbursed 
by Pulse.
3. Exclusions: Pulse shall not be responsible for 
failure of the Product, and the above warranties will 
not apply, if the Product fails as a result of improper 
installation, improper use, modications or repairs 
by anyone other than Pulse, or accident or abuse 
(including damage during shipment).
4. Warranty on Repairs and Replacements: For 
consumer purchasers who purchased the Product 
for home use, repaired or replacement Products will 
continue to be covered under this warranty for as 
long as he or she owns that same home. For other 
purchasers, repaired or replacement Products 
will be covered for the balance of the original 
warranty period.
5. No Other Warranties: Limitation of Liability. 
OTHER THAN THE LIFETIME LIMITED WARRANTY 
STATED ABOVE, PULSE DISCLAIMS ALL 
OTHER WARRANTIES, EXPRESS OR IMPLIED, 
INCLUDING BUT NOT LIMITED TO WARRANTIES 
OF MERCHANTABILITY AND FITNESS FOR 
A PARTICULAR PURPOSE, TO THE EXTENT 
PERMITTED BY APPLICABLE LAW. THE REMEDIES 
STATED ABOVE ARE YOUR SOLE REMEDIES IN 
CONNECTION WITH THIS WARRANTY. IN NO 
EVENT WILL PULSE BE LIABLE TO YOU FOR 
ANY DAMAGES, WHETHER DIRECT, INDIRECT, 
INCIDENTAL, SPECIAL OR CONSEQUENTIAL, 
INCLUDING BUT NOT LIMITED TO LOST PROFITS 
OR BUSINESS INTERRUPTION, ARISING OUT OF 
OR RELATING TO THE PRODUCT OR ITS USE, 
WHETHER UNDER A CONTRACT, WARRANTY, 
TORT, OR ANY OTHER CAUSE OF ACTION, EVEN 
IF PULSE HAS BEEN ADVISED OF THE POSSIBILITY 
OF SUCH DAMAGES. NOTWITHSTANDING THE 
TERM OF ANY LIMITED OR IMPLIED WARRANTY, 
OR IN THE EVENT THAT ANY LIMITED WARRANTY 
FAILS OF ITS ESSENTIAL PURPOSE, IN NO EVENT 
WILL PULSE’S ENTIRE LIABILITY EXCEED THE 
PURCHASE PRICE OF THE PRODUCT. SOME 
STATES AND PROVINCES DO NOT ALLOW THE 
EXCLUSION OR LIMITATION OF INCIDENTAL OR 
CONSEQUENTIAL DAMAGES SO THE ABOVE 
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY 
TO YOU. THIS LIMITED WARRANTY GIVES YOU 
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO 
HAVE OTHER RIGHTS WHICH VARY FROM STATE 
TO STATE AND PROVINCE TO PROVINCE.
LIFETIME LIMITED 
WARRANTY
297 Anna St. | Watsonville, CA 95076
T: 831.724.7300 | F: 831.724.7390
www.PulseShowerSpas.com
2019-RevA

