User Manual

10
Questions or concerns? Visit our website at www.pulsescooters.com for replacement parts and technical support, or call [phone].
Troubleshooting
Scooter will not run.
Scooter run time is short.
Scooter suddenly stops working.
Scooter runs sluggishly.
Before each ride the following checks will need to be performed to the scooter:
Battery is not charged. Fully charge the battery. First charge should be 12 hours and up to
10 hours for recharges.
Wires or connectors are
loose or unplugged.
Battery requires charging.
Reset button has tripped.
Battery will not accept full
charge.
Check to ensure that charger is tightly plugged into both the wall
and the scooter.
Fully charge the battery. First charge should be 12 hours and up to
10 hours for recharges.
Check to ensure that battery charger is tightly plugged into both the
wall and the scooter.
Battery may need to be replaced. Even with proper care,
rechargeable batteries do not last forever. The average
rechargeable battery life is 1 to 2 years depending on scooter
conditions and use. Replace only with Pulse Performance
Products™ replacement batteries.
Problem Possible Cause Solution
Scooter is overloaded.
Unsuitable riding
conditions.
Make sure you do not overload the scooter by exceeding the 120
lb (54 kg) maximum weight limit, going up steep inclines or towing
objects behind the scooter. Avoid overloading the scooter as this will
prematurely wear out the batteries and componentry.
level ground.
Must be rolling 3mph (5
km/h) for motor to engage.
Push start scooter to approximately 3 MPH (5 km/h) while standing
on the deck in order for motor to engage. The scooter must be
traveling at 3 MPH before the motor will engage. Even while riding
if speed drops below 3 MPH scooter will need to be push started
again to reengage motor.
An excessive overload (steep incline or too heavy of a rider) could
have caused the motor to overheat and tripped the internal breaker.
If this occurs (scooter suddenly stops running) wait approximately
10-15 seconds and the breaker should automatically reset. Avoid
repeatedly tripping the breaker.
Check all wires and connectors to make sure they are connected
and tight.
• Ensure that the brake system is functioning properly.
• That all components are properly secured and are functioning according to manufactures specifications.
• Components shall be maintained and repaired in accordance with the manufacturers authorized replacement parts with installation
performed by dealers or other skilled individuals.