Specifications

3
DUE TO CONTINUOUS IMPROVEMENT OF OUR PRODUCTS, WE RESERVE THE RIGHT
TO UPDATE THE INFORMATION CONTAINED IN THIS CATALOG WITHOUT NOTICE.
IMPORTANT INFORMATION
WHEN PLACING AN ORDER
1) Fax, mail or telephone orders directly to the Customer Service Department:
2) Please have the following information available when placing an order:
Account Name Special Tags or Marks (if needed)
Billing Zip Code Item(s) Being Ordered
Purchase Order Number Quantity of Each Item
Ship To Address
3) Orders are immediately entered into the computer upon receipt. Our ability to change in house orders is limited.
Please be certain your orders are complete when placed.
4) For assistance or to order a “special” pump model not available in the price schedule, please contact our Technical
Support Department.
5) Orders are assigned standard lead times based on the size of the order and the time required to manufacture the
particular products. Requests to expedite orders may be routed through our Customer Service Department.
6) Repairs and returns are coordinated through our Customer Service Department. All orders returned must have
factory authorization and are subject to a 25% restocking charge.
 Prices are subject to change without notice and are effective when order is accepted and acknowledged at point of
shipment.
 When ordering, specify your P.O. number, model number, quantity, price, shipping and/or billing address and order
date.
 Standard terms are NET 30 days from date of invoice for approved accounts on open account.
 WE ACCEPT VISA MASTERCARD$0(5,&$1(;35(66DQG',6&29(5&$5'.
 ONE PERCENT DISCOUNT AVAILABLE FOR PAYMENT WITHIN 10 DAYS OF INVOICE DATE FOR AC-
COUNTS THAT ARE CURRENT.
 PAYMENT BY CREDIT CARD WILL NOT RECEIVE AN ADDITIONAL DISCOUNT.
 All prices are F.O.B. Punta Gorda, FL or.LQJZRRG+RXVWRQ7H[DV location.
 Custom product sales are final.
 Charges for export documentation apply.
 Expediting fees may apply.
 Fees for changes to or cancellation of orders may apply.
sales@novatech-usa.com
www.novatech-usa.com
Tel: (866) 433-6682 Fax: (866) 433-6684
Tel: (281) 359-8538 Fax: (281) 359-0084
sales@novatech-usa.com • www.novatech-usa.com