netpad Win CE 4.
© Copyright 2003 by Psion Teklogix Inc., Mississauga, Ontario This document and the information it contains is the property of Psion Teklogix Inc., is issued in strict confidence, and is not to be reproduced or copied, in whole or in part, except for the sole purpose of promoting the sale of Psion Teklogix manufactured goods and services. Furthermore, this document is not to be used as a basis for design, manufacture, or sub-contract, or in any manner detrimental to the interests of Psion Teklogix Inc.
Return-To-Factory Warranty Psion Teklogix warrants a return-to-factory warranty for a period of one year. In some regions, the warranty exceeds this period. Please contact your local Psion Teklogix office for details. For a list of offices, please refer to Appendix A: “Support Services And Worldwide Offices”.
TABLE OF CONTENTS Approvals and Safety Summary . . . . . . . . . . . . . . . . . . . . . . . . . . vii Chapter 1: Introduction 1.1 1.2 1.3 1.4 1.5 About This Manual . . . . . . . . . . . . . . . . . Text Conventions . . . . . . . . . . . . . . . . . . Applications Installed On The netpad . . . . . . . 1.3.1 About ActiveSync . . . . . . . . . . . . . Caring For The netpad . . . . . . . . . . . . . . . Additional Programs And Third Party Applications . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 2.4 2.5 2.6 2.7 2.8 Finding And Using The Stylus . . . . . . . . . . The Screen, Command Icons, And Toolbar . . . . How To Reset The netpad . . . . . . . . . . . . . The Scanner . . . . . . . . . . . . . . . . . . . . First Steps . . . . . . . . . . . . . . . . . . . . . 2.8.1 Navigating Between Files And Folders. . 2.8.2 Starting Programs . . . . . . . . . . . . . 2.8.3 Programs And Files . . . . . . . . . . . . 2.8.4 Entering Information . . . . . . . . . . . 2.8.5 Using Menus . . . . . . . . .
Contents Chapter 5: Files, Folders, and Programs 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 Introduction . . . . . . . . . . . . . . . . . . . Moving Around . . . . . . . . . . . . . . . . . Opening Files, Folders And Programs . . . . . Closing Programs/Files . . . . . . . . . . . . . Creating New Folders. . . . . . . . . . . . . . 5.5.1 Creating New Files . . . . . . . . . . . Start Menu - Documents . . . . . . . . . . . . Changing File Attributes . . . . . . . . . . . . Managing Folders . . . . . . . . . . . .
Contents Chapter 7: Configuring Communications 7.1 7.2 7.3 7.4 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 802.11 Radio Configuration . . . . . . . . . . . . . . . . . . . . GSM/GPRS Modem Configuration . . . . . . . . . . . . . . . . Internet And E-Mail Settings . . . . . . . . . . . . . . . . . . . 7.4.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . 7.4.1.1 Using The Internet On netpad . . . . . . . . . 7.4.1.2 Using E-mail On netpad . . . . . . . . . . . . 7.4.1.
Contents 9.2 9.3 9.1.5 Can’t Place The netpad In The Docking Station . . . . ActiveSync Connection Problems Using Windows95/98/NT 4.0. . . . . . . . . . . . . . . . . . 9.2.1 Tips When Installing ActiveSync . . . . . . . . . . . 9.2.2 Basic Troubleshooting For Your netpad . . . . . . . . 9.2.3 Basic Troubleshooting For Your PC . . . . . . . . . . 9.2.4 Device Conflicts . . . . . . . . . . . . . . . . . . . . 9.2.5 Fax/Modem On COM 1/2/3/4 . . . . . . . . . . . . . 9.2.6 Temp Folder . . . . . . . . . . .
APPROVALS AND SAFETY SUMMARY DECLARATION OF CONFORMITY Product: netpad 1000 Series with Serial Docking Station Application of Council Directives: EMC Directive: 89/336/EEC Low Voltage Directive: 73/23/EEC Conformity Declared to Standards: EN 55022: 1998; Class B; EN 55024: 1998; EN 61000-4-2; ±4kV CD; ±8kV AD EN 61000-4-3; 3V/m, 80-1000 MHz, 900 MHz EN 61000-4-4; ±1kV Power lines EN 61000-4-5; ±2kV Common; ±1kV Differential mode EN 61000-4-6; 3VRMS, 150 kHz-80 MHz EN 61000-4-11; AC Mains Ports EN 61000
Approvals And Safety Summary DECLARATION OF CONFORMITY Product: netpad 3000 Series with Serial Docking Station Application of Council Directives: EMC Directive: 89/336/EEC Low Voltage Directive: 73/23/EEC Conformity Declared to Standards: EN 55022: 1998; Class B; EN 55024: 1998; EN 61000-4-2; ±4kV CD; ±8kV AD EN 61000-4-3; 3V/m, 80-1000 MHz, 900 MHz EN 61000-4-4; ±1kV Power lines EN 61000-4-5; ±2kV Common; ±1kV Differential mode EN 61000-4-6; 3VRMS, 150 kHz-80 MHz EN 61000-4-11; AC Mains Ports EN 6100
Approvals And Safety Summary FCC INFORMATION FOR THE USA FCC DECLARATION OF CONFORMITY (DOC) Applicant’s Name & Address: PSION TEKLOGIX 2100 Meadowvale Blvd. Mississauga, Ontario, Canada L5N 7J9 Telephone No.: (905) 813-9900 US Representative’s Name & Address: Psion Teklogix Corp. 1810 Airport Exchange Blvd., Suite 500 Erlanger, Kentucky, 41018, USA Telephone No.: (859) 371-6006 Equipment Type/ Environment Use: Computing Devices for Home and Office Use Trade Name / Model No.
Approvals And Safety Summary CE MARKING When used in a residential, commercial or light industrial environment the product and its approved UK and European peripherals fulfill all requirements for CE marking. R&TTE DIRECTIVE 1999/5/EC This equipment complies with the essential requirements of EU Directive 1999/5/EC (Declaration available: www.psionteklogix.com). Cet équipement est conforme aux principales caractéristiques définies dans la Directive européenne RTTE 1999/5/CE.
Approvals And Safety Summary Utrustningen uppfyller kraven för EU-direktivet 1999/5/EC om ansluten teleutrustning och ömsesidigt erkännande av utrustningens överensstämmelse (R&TTE). (Förklaringen finns att läsa på: www.psionteklogix.com). Tämä laite vastaa EU:n radio- ja telepäätelaitedirektiivin (EU R&TTE Directive 1999/5/EC) vaatimuksia. (Julkilausuma nähtävillä osoitteessa: www.psionteklogix.com). Use of the 802.11 netpad in France: Owing to French Government restrictions, the French 802.
Approvals And Safety Summary For customers in the USA, the following booklet prepared by the Federal Communications Commission may be of help: “How to Identify and Resolve Radio-TV Interference Problems”. This booklet is available from the US Government Printing Office, Washington, DC 20402 - Stock No 004-000-00345-4. RADIO FREQUENCY EMISSIONS Do not use in aircraft or hospitals. Some equipment in hospitals and aircraft are not shielded from radio frequency energy.
Approvals And Safety Summary EMISSIONS INFORMATION FOR CANADA This Class B digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. INFRARED DEVICE SAFETY CLASS 1 LED PRODUCT This product includes an Infrared device for transmitting and receiving files from devices supporting the IrDA format.
Approvals And Safety Summary LITHIUM-ION BATTERY SAFETY PRECAUTIONS Do not store batteries at temperatures in excess of +60°C; the optimum storage temperature for maximum battery life is +10°C to +35°C. Important: It is critical that this safety information be reviewed and that all warnings be strictly followed. BATTERIES ARE CONSIDERED HAZARDOUS WASTE.
Approvals And Safety Summary • Do not use or leave the battery near a heat source such as a fire or heater. • Do not immerse the battery in water. • When charging, use the battery charger specifically designed for the battery. • Do not crush, puncture, open, dismantle, or otherwise mechanically interfere with batteries. • Do not directly solder the battery. • Do not connect the battery to an electrical outlet, vehicle cigarette lighter, etc.
1 INTRODUCTION 1.1 About This Manual . . . . . . . . . . . . . . . . . 1.2 Text Conventions. . . . . . . . . . . . . . . . . . . 1.3 Applications Installed On The netpad . . . . . . . . 1.3.1 About ActiveSync . . . . . . . . . . . . 1.4 Caring For The netpad . . . . . . . . . . . . . . . . 1.5 Additional Programs And Third Party Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . 3 . . . . . . . . 4 . . . . . . . . 4 . . . . . . . .4 . . . . . . . . 5 . . . . . . . .
Chapter 1: Introduction About This Manual 1.1 About This Manual This manual provides information on the operation and features of the Psion Teklogix netpad. For additional information, refer to the netpad online help, or the documentation supplied with the application you are using. The manual references other user documents, where applicable. Chapter 1: Introduction provides an overview of this manual, netpad applications, including the PC connectivity software, ActiveSync, and care of the netpad.
Chapter 1: Introduction Text Conventions Appendix A: Support Services And Worldwide Offices presents information for technical support, contacts and the Psion Teklogix worldwide web address. 1.2 Text Conventions Note: Notes highlight additional helpful information. Important: These statements provide particularly important instructions or additional information that is critical to the operation of the computer and other equipment.
Chapter 1: Introduction Caring For The netpad • Drag and drop files between the netpad and the PC in the same way that you would between PC drives, and they will be automatically converted to the appropriate file format at the same time. • Synchronize e-mail and your address book on the netpad with the PC to keep them in step with each other. • Back up your netpad files to the PC, then restore them from the PC to the netpad again, if needed.
Chapter 1: Introduction Caring For The netpad The backup battery is not user replaceable. If the backup battery requires replacement the netpad must be returned to a Psion Teklogix approved service centre. Drop Rating The netpad is designed to survive being dropped on any face, onto concrete, from a height of 1.5 m (5 ft.). Dropping the netpad from greater heights or onto harder surfaces may result in damage to the netpad.
Chapter 1: Introduction Additional Programs And Third Party Applications Humidity The netpad is designed to operate in humidity ranging from 0 to 95%. Use of the netpad in environments with condensing humidity or humidity outside these limits may result in damage to the netpad. Magnetic Fields And Static Electricity The magnet of the netpad speaker may corrupt data stored on magnetic media. Do not keep the netpad next to credit cards or other magnetic media.
2 GETTING STARTED 2.1 Features Of The netpad . . . . . . . . . . . . . . . . . 2.2 Preparing The netpad For Use . . . . . . . . . . . . . . 2.2.1 Fitting The Antenna . . . . . . . . . . . . . 2.2.2 Use Of The Soft Belt Holster . . . . . . . . 2.2.3 Power Management . . . . . . . . . . . . . 2.2.3.1 Fitting The Battery. . . . . . . . . . . 2.2.3.2 Charging The netpad Battery Pack . . 2.2.3.3 How Do I Check The Battery Power? . 2.2.3.4 Changing Battery Packs . . . . . . . . 2.2.3.5 Prolonging Battery Life .
2.8.4 Entering Information . . . . . . . . . . . 2.8.5 Using Menus . . . . . . . . . . . . . . . 2.8.6 Using Dialogues . . . . . . . . . . . . . 2.8.6.1 Dialogue Buttons. . . . . . . . . . 2.8.7 Copying Information Between Programs 10 Psion Teklogix netpad Win CE 4.1 User Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 2: Getting Started Features Of The netpad 2.1 Features Of The netpad This netpad is a Windows CE.Net OS-based mobile tablet computer with a 1/2 VGA touch-sensitive screen. netpad is lightweight, shock and water-resistant, and designed for use in a wide range of business areas including field service, field sales, transport, health care, hospitality, manufacturing and insurance. It is available in variants with internal GSM/GPRS, 802.11b radios and scanners. Figure 2.1 netpad Front Figure 2.
Chapter 2: Getting Started Preparing The netpad For Use Scanner Window Figure 2.3 Scanner Location 2.2 Preparing The netpad For Use 2.2.1 Fitting The Antenna Before using netpad units fitted with either the GPRS or 802.11 radio, the antenna must be installed. The antenna should be installed as shown in Figure 2.4 below. To install the antenna turn it counter clockwise; to remove the antenna turn it clockwise. Figure 2.4 Antenna Insertion And Removal 12 Psion Teklogix netpad Win CE 4.
Chapter 2: Getting Started Use Of The Soft Belt Holster 2.2.2 Use Of The Soft Belt Holster Figure 2.5 Insertion Of netpad In Holster Important: The netpad and holster have been tested to ensure compliance with the latest FCC RF exposure guidelines. For continued compliance when using the netpad and holster combination, the face shown should be fitted against the body! The user must not modify the holster in any way. Figure 2.6 Holster Position On Body Psion Teklogix netpad Win CE 4.
Chapter 2: Getting Started Power Management 2.2.3 Power Management The netpad is powered by a Lithium Ion rechargeable battery pack, which under optimal operating conditions will provide power for a full shift. The netpad will warn you when the main battery charge is low. Note: How long your batteries last will depend upon how you use your netpad.
Chapter 2: Getting Started Power Management Important: Take care when replacing batteries! The netpad will warn you when its main battery is getting low, in plenty of time to change/charge it. The backup battery is designed to maintain the memory for several hours. However, prolonged reliance on the backup battery does reduce its life. 2.2.3.
Chapter 2: Getting Started Multimedia Cards 2.2.3.5 Prolonging Battery Life When your netpad is switched off, it is on “standby” and will continue to use a small amount of battery power. If you are going to leave your netpad switched off for a long period of time, you are advised to back up your data beforehand because the batteries will eventually run out. Note: To check the battery power, open the Power icon from the Control Panel. 2.2.3.
Chapter 2: Getting Started Installing And Removing The SIM Card Card Slot Door Latch MMC Card Reset Button Figure 2.8 MMC Slot Location 2.2.5 Installing And Removing The SIM Card A netpad fitted with a GSM/GPRS radio requires a Subscriber Identity Module (SIM) card installed in order for the netpad to access the GSM network. The SIM card fits into a dedicated slot in the netpad.
Chapter 2: Getting Started Installing And Removing The SIM Card 2.2.5.1 Inserting The SIM Card Warning: To prevent damage to the SIM card, ensure that the netpad is switched off and the battery removed before inserting the SIM card. • Remove the battery pack from the netpad. • Open the card slot door located on the side of the unit by sliding the retaining latch. • Push the SIM card into place until it is fully inserted. Note the orientation of the card, shown in Figure 2.
Chapter 2: Getting Started Installing And Removing The SIM Card 2.2.5.2 Removing The SIM Card Warning: • To prevent damage to the SIM card, ensure that the netpad is switched off and the battery removed before removing the SIM card. Open the Card Slot door and grasp the card on the cross-hatch area (see Figure 2.11), using the special removal tool supplied, a pair of tweezers, or long-nosed pliers. Pull the card out carefully.
Chapter 2: Getting Started Turning On And Off 2.3 Turning On And Off To switch on: press the On/Off button on the top. Note: If the serial cable is connected to the PC and the netpad, the netpad will automatically switch on when ActiveSync on the PC is searching for a connection. To switch off: press the On/Off button to turn off the display. Press and hold to suspend the netpad. You can switch off at any time. You do not have to save your information first, as it is automatically saved for you.
Chapter 2: Getting Started The Screen, Command Icons, And Toolbar 2.5 The Screen, Command Icons, And Toolbar The netpad screen has a column of permanent “command icons” on the right-hand side. Some of these are user-configurable via the Soft Keypad Settings icon in the Control Panel. From top to bottom, the defaults for these soft keys are: Start Menu: This icon is user-definable.Left-clicking displays the Control Panel. Right-clicking displays the command shell.
Chapter 2: Getting Started How To Reset The netpad To perform a soft reset: gently press the stylus onto the reset button. This is located inside the card slot door cover to the side of the MMC slot. MMC SIM Card Reset Button Figure 2.12 Reset Button Location Press the On/Off button to restart the netpad—you will hear two beeps during bootup to indicate the reset. After a soft reset, any changes to open files will be lost. Your other files on the internal disk will almost always be safe.
Chapter 2: Getting Started The Scanner 2.7 The Scanner Where fitted with a bar code scanner, the netpad may be used to read industry standard bar codes. To scan a bar code, point the scanner window at the bar code, ensuring that the scanner window is not obstructed and that you are between 5 cm (2 in) and 60 cm (24 in) from the bar code. Activate the scanner as instructed in the software application’s operating instructions.
Chapter 2: Getting Started First Steps 2.8 First Steps When you first switch on the netpad, you will see the Calibration screen. You must calibrate successfully to continue. After calibration, you will see the Time/Date control panel. Input the correct time, date, and time zone information. Click the OK button in Time/Date control panel to close and save your changes. You will then see the Windows Desktop. 2.8.1 Navigating Between Files And Folders • Double-click on a folder icon to open that folder.
Chapter 2: Getting Started Programs And Files 2.8.3 Programs And Files To create a new file: open the program, select the New command on the File menu and type in the name for the new file (see “Entering Information”, below). The file will now be created. You can start entering your information. It is a good idea to keep related files together in a folder, to make the files easier to find later. 2.8.
Chapter 2: Getting Started Using Menus 2.8.5 Using Menus You can usually select a menu command to perform tasks. • Click on the menu you want to access from the menu bar. • Tap on the menu names and commands, or use the arrow keys to move around the menus. Tap on commands marked with a or press the right arrow key to see further commands. A menu command with three dots at the end means that selecting the command will display a “dialogue” where you enter more information (see “Using Dialogues”, below).
Chapter 2: Getting Started Copying Information Between Programs Some dialogues comprise a number of “pages”, each page has a “tab” at the top. Tap on the tab, or move the highlight to the tab name, to go to that page. You can also move a dialogue around the screen by holding the stylus on the dialogue title bar and dragging it across the screen. Tabs in dialogue page Checkbox 2.8.6.1 Dropdown Dialogue Buttons Dialogues usually include standard buttons such as Ok and X.
DOCKING STATION 3 3.1 Using The Docking Station . . . . . . . . . . . . . . . . . . . . . . . . 31 3.1.1 Docking Station . . . . . . . . . . . . . . . . . . . . . . . 31 3.1.2 Communications Settings . . . . . . . . . . . . . . . . . . 32 Psion Teklogix netpad Win CE 4.
Chapter 3: Docking Station Using The Docking Station 3.1 Using The Docking Station This chapter describes the docking station. The docking station is used as a convenient “drop-in” holder for the netpad, supplying power and communications through the docking station connector. 3.1.1 Docking Station The netpad docking station provides a permanently connected holder for the netpad. The power jack is on the front and the serial communication sockets are situated at the right of the docking station.
Chapter 3: Docking Station Communications Settings While the netpad is in the docking station, the communications port on the netpad can still be used. The docking station communications port is available for convenience. You can rotate the orientation of the docking station on its stand. Hold the top of the docking station in one hand and the bottom in the other. Lift the top part to release it and rotate through 90°. When you let go of the top part, it will click into place. 3.1.
CONFIGURING THE NETPAD 4 4.1 Things To Do First . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 4.1.1 Screen Rotation . . . . . . . . . . . . . . . . . . . . . . . . . 35 4.1.2 Entering Owner and Password Information . . . . . . . . . 36 4.1.3 Setting The Time, Date And Time Zone . . . . . . . . . . . 36 4.2 Things To Do Next. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 4.2.1 Setting Up ActiveSync . . . . . . . . . . . . . . . . . . . . 37 4.2.1.1 Partnerships . . . . . . . . .
Chapter 4: Configuring The netpad Things To Do First 4.1 Things To Do First This section describes what you may need to do to set up your netpad: • Customize the screen rotation of the netpad. • Enter owner information in the Owner control panel, so that your netpad can be returned if you lose it. • Set a password for your machine, so that other people cannot access your information. • Set the current time and date. 4.1.
Chapter 4: Configuring The netpad Entering Owner and Password Information 4.1.2 Entering Owner and Password Information It is a good idea to enter “owner information”, so that if the netpad is lost, it can be returned when found: 1. Select the Owner icon from the Control Panel. Fill in all the fields on the Identification tab. Click OK to save your information. 2. Select the Password icon from the Control Panel. Enter a password in the first textbox and confirm it by typing it again in the second textbox.
Chapter 4: Configuring The netpad Things To Do Next 4.2 Things To Do Next This section gives a brief overview of what else you may want to do when you first use your netpad. 4.2.1 Setting Up ActiveSync ActiveSync allows you to connect the netpad to a PC serially, or through Infrared or radio communication. File transfers, file synchronization and sending e-mail can all be done via ActiveSync. ActiveSync must be connected serially at least once before other connection types are possible.
Chapter 4: Configuring The netpad Setting Up ActiveSync 4.2.1.1 Partnerships There are two types of connection provided for by ActiveSync: 1. Guest - A guest connection allows file transfers. No synchronization is performed. If the netpad is password protected, the password prompt will appear when connecting as guest. 2. Partnership - A partnership connection allows for synchronization of files, e-mail and other data.
Chapter 4: Configuring The netpad Setting Up ActiveSync 4.2.1.2 Connecting With Infrared (IrDA) To connect using ActiveSync via Infrared, a partnership must already be established between the PC and the netpad (see “Creating The Partnership” on page 59). 1. On the PC, open ActiveSync and go to the Connection Settings screen. The first checkbox concerns both serial and IrDA connections. Set the dropdown to use the Infrared connection. 2. On the netpad, go into Control Panel and open PC Connection.
Chapter 4: Configuring The netpad Connecting netpad To The PC Using ActiveSync Important: You must have a correctly configured access point to use 802.11 Ethernet to access your PC via ActiveSync. The PC and the netpad must be on the same network, or networks that have access to each other, for this to function correctly. 4.2.2 Connecting netpad To The PC Using ActiveSync • Connect the cable to the serial port on the netpad, and the other end to a serial port at the back of the PC.
Chapter 4: Configuring The netpad Exploring The Control Panel 2. Set the current folder to be the Storage Card (i.e. the multimedia card). 3. Select the Paste command from the Edit menu. Restoring Files From A Backup To restore the files and folders on a multimedia card to your netpad, copy them from the multimedia card to the internal disk in the same way as backing up.
Chapter 4: Configuring The netpad Securing Your Information • Use the Keypad Assignments icon to specify how the navigational buttons act. 4.2.5 Securing Your Information There are no known problems with passing the netpad through airport security machines and other X-rays. There are several things that you can do to secure your files against other hazards. 42 • To prevent accidental alterations to the contents of a file, the file can be made “read-only”.
FILES, FOLDERS, AND PROGRAMS 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 Introduction . . . . . . . . . . . . . . . . . . . . Moving Around . . . . . . . . . . . . . . . . . . Opening Files, Folders And Programs. . . . . . . Closing Programs/Files . . . . . . . . . . . . . . Creating New Folders . . . . . . . . . . . . . . . 5.5.1 Creating New Files. . . . . . . . . . . Start Menu - Documents . . . . . . . . . . . . . . Changing File Attributes . . . . . . . . . . . . . . Managing Folders . . . . . . . . . . . . .
Chapter 5: Files, Folders, and Programs Introduction 5.1 Introduction Windows Explorer is the netpad’s file manager. It is accessible by double-clicking on the My Computer icon. Note: When you turn the netpad on from a suspend, the programs that were previously open will still be open and will display on the screen. When you turn on the netpad from a cold or warm boot, you will see the Desktop. 5.
Chapter 5: Files, Folders, and Programs Closing Programs/Files To run a program: Open the Start Menu by clicking on the Start button in the bottom left corner of the screen. Click on Programs to display all the programs available. Click on the name of the program you wish to run. How can I see which programs are open? The taskbar across the bottom of the screen displays buttons for programs that are open. To switch between programs, click on the button in the taskbar. 5.
Chapter 5: Files, Folders, and Programs Creating New Files 5.5.1 Creating New Files You can create files from within programs. As a general rule, open the program in which you want to create the file, and select New from the File menu. A file name is suggested. If you do not wish to use this, type a name of your own before pressing the OK button.
Chapter 5: Files, Folders, and Programs Managing Folders 5.8 Managing Folders To move one or more folders or files from one location to another: 1. First highlight the file(s) or folder(s) to select them. Drag with the stylus to select more than one file. To select all the files/folders in the current folder, use the Select all command on the Edit menu. To deselect items, press the Esc key. 2. Select the Cut command from the Edit menu. A dotted line appears around the file/folder icon(s). 3.
Chapter 5: Files, Folders, and Programs Checking Memory Use 5.9 Checking Memory Use To display the amount of memory remaining: double-click the System icon in the Control Panel and select the Memory tab. You can see the amount of free memory in the slider bar. 5.9.1 What Happens When Memory Is Full? When the memory is nearly full, you will see warning dialogues when running programs to indicate that the netpad’s memory is almost full, and there is not enough memory to perform some tasks.
Chapter 5: Files, Folders, and Programs Additional Memory And Programs 5.9.2 Additional Memory And Programs You can insert multimedia cards into the MMC slot on the right-hand side of the netpad. You might use them as additional memory for storing files, or to add more programs to the netpad. For details, please refer to “Multimedia Cards” on page 16. If a multimedia card contains additional programs: their icons will be available in the Storage Card folder.
6 CONNECTING NETPAD TO A PC 6.1 Introduction . . . . . . . . . . . . . . . . . . . . . 6.2 Using ActiveSync . . . . . . . . . . . . . . . . . . 6.3 Getting Help. . . . . . . . . . . . . . . . . . . . . 6.3.1 Where Can I Find More Help?. . . . . 6.3.2 Tips On Using ActiveSync Help . . . . 6.4 Working With Your Files . . . . . . . . . . . . . . 6.4.1 Looking At Files On Your netpad . . . 6.4.2 Copying A File Using Drag And Drop 6.4.3 Copying A File Using Copy And Paste 6.4.
Chapter 6: Connecting netpad To A PC Introduction 6.1 Introduction This chapter explains how to use ActiveSync to copy files between a PC and netpad, and how to synchronize items such as Calender, Contacts, Inbox and Tasks files. It assumes some basic knowledge of Windows PC operating systems. These instructions assume that you have established a link between your PC and netpad. See “Setting Up ActiveSync” on page 37 for details on communication links.
Chapter 6: Connecting netpad To A PC Getting Help 6.3 Getting Help 6.3.1 Where Can I Find More Help? ActiveSync includes comprehensive online help, which describes all of the application's features and functionality. Please consult the online help for further information or guidance on using ActiveSync. You can display the help topics by double-clicking on the ActiveSync icon on the PC system tray and selecting Help from the menu, then Microsoft ActiveSync Help.
Chapter 6: Connecting netpad To A PC Working With Your Files 6.4 Working With Your Files 6.4.1 Looking At Files On Your netpad Using Windows Explorer, you can open, move, copy and delete files stored on your netpad from your PC. • On the PC, double-click on the Mobile Device icon in your PC’s My Computer folder. The Mobile Device window opens, displaying icons for the files and folders in the My Computer folder.
Chapter 6: Connecting netpad To A PC Copying A File Using Copy And Paste If necessary, the file is converted into the correct PC format. The file can be used in the same way as any other file on your PC. 6.4.3 Copying A File Using Copy And Paste Using Windows Explorer, you can copy files between your PC and netpad in the same way you would copy files to a floppy disk, or another PC on a network. ActiveSync can convert files as they are copied so that you can open them on the other computer immediately.
Chapter 6: Connecting netpad To A PC Opening netpad Files From Your PC You can use Windows Explorer to manage files and folders stored on your netpad in the same way as you can on your PC’s drives. Warning: When you delete a file on your netpad from your PC, it is permanently removed from the netpad’s drive. The file cannot be retrieved from the Windows Recycle Bin, which only stores files deleted from your PC’s drives. 6.4.
Chapter 6: Connecting netpad To A PC Performing Regular Backups 6.5.2 Performing Regular Backups You can set ActiveSync to automatically backup when the device connects, so you do not need to back up your netpad manually. 6.6 Synchronizing Your netpad 6.6.1 What Is Synchronization? You can use synchronization to manage information that you wish to keep up to date on both your PC and netpad, such as appointments or address book entries.
Chapter 6: Connecting netpad To A PC Synchronizing Your netpad 6.6.2.1 Creating The Partnership 1. Make sure that your netpad is connected to the PC via the serial cable. 2. Set the PC to listen on the port the serial cable is connected to. 3. On the netpad, check the PC Connection control panel to make sure it is set to send to the correct port. 4. On the netpad, click on the Start button, then Programs, then ActiveSync, and select direct from the ActiveSync menu.
Chapter 6: Connecting netpad To A PC Synchronizing Your netpad 5. Check all items to be synchronized. These can be changed after the partnership has been created. 6. To customize settings for a particular type of information, click on the Settings button. This can also be done after the partnership has been created. More information on customized settings can be found by referring to ActiveSync’s online help. 7. Click Next. 8.
Chapter 6: Connecting netpad To A PC Using An Existing Partnership 6.6.3 Using An Existing Partnership Once you have set up the partnership as above, you can use it whenever you wish. When the netpad and the PC are connected afterward, it will automatically use the current partnership. To force synchronization, make sure the netpad and the PC are already connected. Press the Sync button in the PC’s ActiveSync window. To stop synchronization, tap the Stop button.
CONFIGURING COMMUNICATIONS 7.1 7.2 7.3 7.4 7 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 802.11 Radio Configuration . . . . . . . . . . . . . . . . . . . . . . . . 65 GSM/GPRS Modem Configuration . . . . . . . . . . . . . . . . . . . . 68 Internet And E-Mail Settings . . . . . . . . . . . . . . . . . . . . . . . 75 7.4.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 7.4.1.1 Using The Internet On netpad . . . . . . . . . . . . . 75 7.4.1.
Chapter 7: Configuring Communications Introduction 7.1 Introduction Before you can use Internet Explorer (the Internet browser) and Inbox (the e-mail application), or the optional 802.11 or GSM/GPRS radios on your netpad, some basic configuration is necessary. For instructions on setting up the 802.11 radio, please refer to “802.11 Radio Configuration”, below. For details on setting up the modem for GSM/GPRS, please see “GSM/GPRS Modem Configuration” on page 68.
Chapter 7: Configuring Communications 802.11 Radio Configuration 2. By clicking on Advanced in the Wireless tab, the user can access the settings screen to adjust priority of network connections. 3. The user can add a network and configure WEP for security by clicking on the Add button in the Wireless tab. 4. Selecting Advanced in the Wireless tab will allow the user to configure the types of networks to connect to. 66 Psion Teklogix netpad Win CE 4.
Chapter 7: Configuring Communications 802.11 Radio Configuration 5. By selecting the Name Servers tab, the user can configure DNS and WINS servers. 6. By selecting the IP Address tab, the user can configure the IP settings for the card. 7. Click on OK to save your settings. These settings can also be changed by entering the Control Panel and clicking on Network and Dial-Up Connections, then on the adaptor name. Psion Teklogix netpad Win CE 4.
Chapter 7: Configuring Communications GSM/GPRS Modem Configuration 7.3 GSM/GPRS Modem Configuration The following menus provide the configuration settings for the GSM/GPRS radio card. For details on setting up a modem through the serial port, please refer to “Connecting The Modem” on page 81. The following information is required from the GSM/GPRS network operator: • Access Point Name (APN). • Username and Password (if applicable).
Chapter 7: Configuring Communications GSM/GPRS Modem Configuration 4. Double-click on the GSM Band icon. This will bring up the GSM Band Selection menu. 5. Select the correct band setting for your GSM provider. Then click on the OK button. The hourglass will appear. When it is gone, use the X button to close GSM Band Selection. 6. From the Control Panel, double-click on the APN Manager icon. 7. In the APN Manager, click on the Add button. Psion Teklogix netpad Win CE 4.
Chapter 7: Configuring Communications GSM/GPRS Modem Configuration 8. Enter the name of the APN, as supplied by the GSM/GPRS service provider, in the box. Then click on the OK button, and the APN manager will disappear. 9. Remove the battery from the netpad (for instructions, see “Changing Battery Packs” on page 15). 10. Insert the SIM card into the SIM card slot (for detailed instructions, see “Installing And Removing The SIM Card” on page 17). 11. Replace the battery into the netpad.
Chapter 7: Configuring Communications GSM/GPRS Modem Configuration 13. Next, open the Control Panel. Double-click on the Dial-Up and Networking icon. The following menu will appear. 14. Double-click on the Make New Connection wizard to access the following menu. Type the connection name “GPRS” into the text box, and verify that the Dial-Up Connection radio button is selected. Click on the Next button. 15. Select Globetrotter from the dropdown list in the Modem screen. Psion Teklogix netpad Win CE 4.
Chapter 7: Configuring Communications GSM/GPRS Modem Configuration 16. Click on the Configure button next to the dropdown list, and the following menu appears. From the Baud Rate dropdown list, select 115200. 17. Then click on the Call Options tab to access the following menu. 18. Uncheck the Wait for dialtone before dialing box and click OK. This will return you to the Modem selection screen. 19. Click on the Next button. 72 Psion Teklogix netpad Win CE 4.
Chapter 7: Configuring Communications GSM/GPRS Modem Configuration 20. The following menu appears. Enter the phone number. Most providers use *99# as the GSM/GPRS phone number. 21. Click on the Finish button. This will return you to the Dial-Up and Networking screen. You should now see a connection called “GPRS”. Double-click on the GPRS connection. 22. This will bring up the Dial-Up Connection screen. Click on the Dial Properties... button. Psion Teklogix netpad Win CE 4.
Chapter 7: Configuring Communications GSM/GPRS Modem Configuration 23. This will bring up the Dialing Properties dialogue box. From the When dialing from: dropdown list, select GSM/GPRS. Click OK. 24. You should be returned to the Dial-Up Connection screen. 25. Enter your User Name and Password, if your provider has given you one. Note: Not all providers require a user name or password. 26. To start a GPRS session, click on the Connect button.
Chapter 7: Configuring Communications Internet And E-Mail Settings 7.4 Internet And E-Mail Settings 7.4.1 Overview Before you can use Internet Explorer (the Internet browser) and Inbox (the e-mail application) on your netpad, you need to set up certain details. This section covers some general questions that people ask about using e-mail and the Internet, and provides a glossary of terms.
Chapter 7: Configuring Communications Overview Connecting A PC To Access Your Mailbox This is for connecting directly to a PC that can access your mailbox. Using ActiveSync's ‘Inbox Synchronization’, you can write e-mails on your netpad, and then connect to your PC to send and receive messages. How do I do this? To access your mailbox via a PC, you will first need to install ActiveSync on the PC and set up a partnership to use ‘Inbox Synchronization’. 7.4.1.
Chapter 7: Configuring Communications Overview Web-based E-mail Account This is an e-mail account that you must connect to using a web browser, e.g. HotMail or Yahoo! Mail. Note: You can’t connect to this type of account using the e-mail program. To use web-based e-mail, you must first set up your netpad for Internet access. You will need to use the Internet Explorer program to access your email provider’s web site. 7.4.1.
Chapter 7: Configuring Communications Setting Up Your netpad 7.4.1.5 Glossary Of Terms DNS The Domain Name System is an address book, which allows computers on the Internet to find each other by using ‘IP addresses’ and ‘Hostnames’. E-mail An e-mail (electronic mail) is a text message that is sent over the Internet. Hostname A human readable version of an IP address, e.g. www.psionteklogix.com could be the same as the IP address 194.129.243.153. IP address A computer’s unique Internet address, e.g. 194.
Chapter 7: Configuring Communications Setting Up Your netpad 2. A modem. You will need a modem to connect your netpad to the telephone network. You can use the following types of modem with your netpad: • Standard external PC modems. • Internal radio modem (GSM variant), see “GSM/GPRS Modem Configuration” on page 68 for details. • Infrared-enabled mobile phones with built-in modems. 3. A telephone connection.
Chapter 7: Configuring Communications Setting Up Your netpad Information Checklist The checklist in Table 7.1 shows what information you will need to set up your netpad. Only your ISP or your network administrator can supply all the information required about your Internet e-mail account. Information You Need Where To Find It Speed at which you should use your modem (called the baud rate). Your modem’s documentation.
Chapter 7: Configuring Communications Setting Up E-mail On netpad Some service providers require additional information to ‘log on’ to their server. You may need the following information when using some service providers. Optional Information Where To Find It IP Address (if your ISP’s server doesn’t provide one automatically). From your ISP/administrator e.g. “194.129.243.153”. DNS Addresses (primary and secondary DNS addresses if your ISP’s server doesn’t provide them automatically).
Chapter 7: Configuring Communications Setting Up E-mail On netpad 7.4.3.2 Setting Up Dialling When you connect to the Internet, your netpad will need to dial your service provider’s telephone. You can set up different dialling ‘locations’ so that your netpad knows how to dial the number correctly, e.g. if you're dialling from the ‘office’ location, you might need to add a ‘9’ before the number you want to dial. To set a dialling location: 1.
Chapter 7: Configuring Communications Setting Up E-mail On netpad 7.4.3.3 Setting Up The Internet Service To set up a new dial-up connection: 1. Open the Control Panel. 2. Open the Dial Up Networking icon. 3. Double-click on the Make New Connection icon. 4. Enter the name for the dial-up connection, usually the name of the ISP. The radio button should be next to Dial-Up Connection. Click Next. 7.4.3.4 Setting Up The Modem After you have named your connection, you will set and configure your mode. 5.
Chapter 7: Configuring Communications Setting Up E-mail On netpad 9. To connect, double-click on the connection. You must enter your user name and password. 10. When you have finished entering the settings, tap Connect to dial the connection. 7.4.3.5 Setting Up The E-mail Program Once you have set up your Internet service, you can set up your e-mail account in the e-mail program. To create a new account in e-mail: 1.
NETPAD ACCESSORIES 8 8.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 8.2 Accessory Product List . . . . . . . . . . . . . . . . . . . . . . . . . . 87 8.3 The In-vehicle Docking Station . . . . . . . . . . . . . . . . . . . . . . 90 Psion Teklogix netpad Win CE 4.
Chapter 8: netpad Accessories Introduction 8.1 Introduction The following optional accessories are available from Psion Teklogix. These accessories are compatible with all netpad models in the netpad product range. Please check the Psion Teklogix web site at www.psionteklogix.com for updates to this list. 8.
Chapter 8: netpad Accessories Accessory Product List ACCESSORY PRODUCTS PART NUMBER MODEL NUMBER BATTERIES AND CHARGERS 875 mAh Li Ion Standard Battery A2202 0002 0002 1400 mAh Li Ion Enhanced Battery A2202 0001 0002 netpad Portable Battery Charger The Portable Battery Charger provides a convenient method of charging a single battery pack from mains or 12VDC vehicle power.
Chapter 8: netpad Accessories Accessory Product List ACCESSORY PRODUCTS PART NUMBER MODEL NUMBER CABLES RS 232 Serial Cable (9-pin Female D-type to netpad) A2203 0003 0002 RS 232 Adapter Cable The RS232 Adapter Cable has 9-pin Male D-type for connection to the netpad R232 port and can be used to connect serial peripherals such as printers, modems or cell phones to the netpad A2888 0015 0003 Replacement Power Leads are available for the following countries: • USA power lead A2032 0036 0001 • UK pow
Chapter 8: netpad Accessories The In-vehicle Docking Station 8.3 The In-vehicle Docking Station The netpad in-vehicle docking station provides a durable and flexible solution for mounting the netpad in vehicles. It offers the following features: 90 • Highly adjustable. The mounting arm can be adjusted to provide the ideal viewing angle, no tools required. • Small footprint. It requires less than a 62 mm x 62 mm (2.5 in. x 2.5 in.) mounting area. • Securely mounted to a range of surfaces.
TROUBLESHOOTING THE NETPAD 9 9.1 General Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . 93 9.1.1 Times Aren’t Correct In The Time Program . . . . . . . . . . 93 9.1.2 If You Forget Your Password . . . . . . . . . . . . . . . . . . 93 9.1.3 The netpad Doesn’t Turn On/Off . . . . . . . . . . . . . . . . 93 9.1.4 How To Reset The netpad. . . . . . . . . . . . . . . . . . . . 94 9.1.5 Can’t Place The netpad In The Docking Station . . . . . . . . 95 9.
Chapter 9: Troubleshooting the netpad General Troubleshooting Tips 9.1 General Troubleshooting Tips You should read this chapter if you have any questions or experience problems using your netpad. 9.1.1 Times Aren’t Correct In The Time Program This is likely to be because of “daylight saving” or “summer time” settings (where clocks are put forward for the summer months).
Chapter 9: Troubleshooting the netpad How To Reset The netpad 9.1.4 How To Reset The netpad If you find that you cannot exit a program normally, right-click on the taskbar and select Task Manager from the context menu. Select the task that appears to be unresponsive and click on the End Task button. If this does not work, or if your netpad appears to have “locked up”, you can always perform a “soft reset”. This should restart your netpad while preserving most of your information.
Chapter 9: Troubleshooting the netpad Can’t Place The netpad In The Docking Station 4. While continuing to hold down the On/Off button, press and release the Reset button. 5. Release the On/Off button. Important: A hard reset resets the netpad completely, and all information on the Internal disk will be lost. 9.1.5 Can’t Place The netpad In The Docking Station If you are having difficulty putting the netpad in the docking station, you may be attempting to insert it upside down.
Chapter 9: Troubleshooting the netpad Tips When Installing ActiveSync 9.2.1 Tips When Installing ActiveSync Close any other programs that are running. This includes virus checkers, uninstallers, floating toolbars etc. If you need to re-install ActiveSync, make sure you uninstall the previous version first: 1. Click on the Start button and select Settings, then Control Panel. 2. Double click the Add/Remove Programs icon. Select ActiveSync in the list and then click the Add/Remove button.
Chapter 9: Troubleshooting the netpad Basic Troubleshooting For Your netpad 9.2.2 Basic Troubleshooting For Your netpad 1. Close down all applications. To see all active programs, look on the taskbar. Each program running will have a button. The programs can be activated then closed normally, or if necessary, you can right-click on the program’s taskbar button and choose Close from the context menu. 2. Check that the PC Connection setting in the Control Panel is enabled and set to the correct serial port.
Chapter 9: Troubleshooting the netpad Device Conflicts • Make sure that the correct connection type is checked. • It is possible for ActiveSync to conflict with a modem or mouse. Symptoms are the mouse pointer intermittently locking up or software that uses the modem intermittently freezing. Check your PC’s device manager for conflicts. 4. If you are using Windows NT 4.0, check that you have at least Service Pack 3 installed. If necessary, install it or contact your Systems Administrator. 9.2.
Chapter 9: Troubleshooting the netpad Device Conflicts Note: This symbol means that the marked device is conflicting with another device. If a modem or COM port is conflicting, this could be a cause of ActiveSync not connecting. Contact the person or organization that supports your PC to resolve the conflict. 4. There is no Device Manager in Windows NT 4.0. The closest is a list of IRQs, I/O ports and DMA channels.
Chapter 9: Troubleshooting the netpad Fax/Modem On COM 1/2/3/4 9.2.5 Fax/Modem On COM 1/2/3/4 If you have a Fax/Modem using COM Port 3 or 4, and ActiveSync on COM 1 or 2 (or vice versa), you may have trouble when trying to connect with the netpad. Because of the way a PC handles COM ports, COM1 and COM3 are ‘linked’, as are COM2 and COM4. Specifically, they share the same Interrupt Request (IRQ).
Chapter 9: Troubleshooting the netpad Temp Folder If you have an external modem and have unplugged it to use the Psion Teklogix serial cable on the same port, you will not get a connection. Windows 95/98/NT 4.0 reserves this port for use with the modem and so you will have to use another port. 9.2.6 Temp Folder The ActiveSync connection can be affected if you have not specified, or have incorrectly specified, your Temp folder. To specify this: 1. Click Start and select Run.
Chapter 9: Troubleshooting the netpad Temp Folder 2. Click on the AUTOEXEC.BAT title bar. 3. Look in this window to see if it has a line that starts SET TEMP=. If this line exists, check that the folder that it points to exists, and create the folder if not. If this line doesn’t exist, place the cursor on a new line and type SET TEMP=C:\TEMP. Close the window and choose Yes when asked if you want to save the changes. 4. Create a folder on the root of your C drive and call it Temp. 5.
Chapter 9: Troubleshooting the netpad Troubleshooting ActiveSync Synchronization Problems 9.3 Troubleshooting ActiveSync Synchronization Problems This section discusses various problems that may be encountered when synchronizing using a partnership. Some familiarity with these applications, Windows 95/98/NT 4.0, and your netpad is assumed. You will also need a full installation of your PC PIM.
Chapter 9: Troubleshooting the netpad Other Things To Try 9.3.2 Other Things To Try 1. Delete and recreate your partnership in ActiveSync. When ActiveSync connects to a machine using a partnership for the first time, it uses the name “WindowsCE”. Every subsequent partnership created after the first asks you to enter a name for that machine. Partnerships register details about your netpad on your PC. Sometimes this information can become corrupt.
APPENDIX A SUPPORT SERVICES AND WORLDWIDE OFFICES Psion Teklogix provides a complete range of product support services to its customers worldwide. These services include technical support and product repairs. A.1 Technical Support Technical Support for Mobile Computing Products is provided via e-mail through the Partner Program website. To reach the website, go to www.psionteklogix.com and click on the Partner Program link, which takes you to the Partner Program page.
A.3 WORLDWIDE OFFICES COMPANY HEADQUARTERS AND CANADIAN SERVICE CENTRE NORTH AMERICAN HEADQUARTERS AND U.S. SERVICE CENTRE Psion Teklogix Inc. 2100 Meadowvale Boulevard Mississauga Ontario Canada L5N 7J9 Tel: +1 905 813 9900 Fax: +1 905 812 6300 E-mail: salescdn@psion.com Psion Teklogix Corp. 1810 Airport Exchange Boulevard Suite 500 Erlanger, Kentucky USA 41018 Tel: +1 859 371 6006 Fax: +1 859 371 6422 E-mail: salesusa@psion.
Psion Teklogix España, S.L. Cityparc Ronda de Dalt Ctra. Hospitalet 147-149 Edificio Atenas 2° 3ª 08940 Cornellà de Llobregat (Barcelona) España Tel: +34 9 3475 0220 Fax: +34 9 3475 0230 E-mail: teklogix@apdo.com Psion Teklogix Systems India Pvt. Ltd. M-74, 1st Floor, “M” Block Market Greater Kailash-Il New Delhi - 110048 India Tel: +91 11 2621 9257 Fax: +91 11 2621 9076 E-mail: tekind@psion.com Psion Teklogix Taiwan Co., Ltd. 15FL-5, No. 366 Boai 2nd Road, Tzuo Ying District, KAOHSIUNG 813 Taiwan, R.O.C.
INDEX Boldface indicates a menu or sub-menu name.
Index disks viewing files 45 displaying amount of memory 49 control panel 41 DNS, definition of 78 docking station 29, 31 in-vehicle 90 product packs 87 Universal PSU 87 drop rating 6 E e-mail 75 account 77 checklist 80 optional information 81 remote account 76 setting up 63, 81, 84 types of account 76 web-based account 77 e-mail, definition of 78 Emissions Information, Canada xiii entering information 25 owner information 36 Ethernet connection 39 F fax/modem 100 figure Antenna Insertion And Removal 12
Index display 21 entering information 25 L lithium-ion battery safety xiv M magnetic fields 7 mailbox accounts 76 connecting through PC 76 connecting to remote by modem 75 Make New Connection 71 memory card, additional programs 50 displaying 49 file sizes 49 use, checking 49 menus 21, 26 MMC 29 accessories 89 backup 40 Mobile Device 55 modem connecting 81 setting up 83 troubleshooting 100 moving highlight between files/folders 45 to a program 46 multimedia cards See MMC N naming files 47 folders 47 ne
Index static electricity 7 storage temperature 6 stylus replacement 89 stylus, using 20 Subscriber Identity Module See SIM switching on 12 synchronizing 58 synchronizing files ActiveSync 58–61 system command icon 21 T TCP/IP, definition of 78 temp folder 101 text conventions 4 third party applications 7 time 36 toolbar 21 transferring information 38 troubleshooting 91 ActiveSync 95, 103 docking station 95 fax/modem 100 for your netpad 97 for your PC 97 general tips 93 netpad basics 97 netpad in the dockin