User`s guide

R44-1430 19
T
ROUBLESHOOTING
ISOLATED SCANNER TEST
YES
NO
NO
YES
NO
YES
• Record the number of
tones emitted by the
scanner.
• Call your system support
personnel.
Potential problems:
• Lamp failed
• Scanner failure
Call your system support
personnel.
Potential problems:
• Poor barcode quality
• Barcode symbology is
not enabled
• Scanner failure
Call your system support
personnel.
2. DISCONNECT INTERFACE
Disconnect the interface cable
between the scanner & the terminal.
4. SELF-TEST ROUTINE
The scanner performs a complex
power-up self-test that checks the
operations of the scanner hardware
and software. If successful, the
speaker sounds a tone and the green
lamp lights indicating the scanner
passed self-test.
3. RECONNECT POWER
After you have disconnected the
scanner-to-terminal interface cable,
reconnect the power cable.
1. DISCONNECT POWER
Disconnect the AC/DC Power Supply
from the AC power outlet.
Will
the
scanner read
barcodes
1
?
Is
the green
lamp lit
dimly
?
Did
the
scanner pass
self-test
?
Scanner O.K. Problem is either interface
cable, terminal or scanner interface
configuration does not match POS system
communication parameters.
Call your system support personnel.
1
When the interface cable has been disconnected and reconnected,
the scanner may read one or two labels before it must be reset.