User`s guide

18 HS1250 User's Guide
TROUBLESHOOTING
PROBLEM ISOLATION
YES
NO
NO
YES
* If the green lamp is flashing
slowly, the scanner is in Sleep
Mode. Wave your hand if front
of the scan window to "wake it
up" or press the switch.
Verify that the -
1. AC/DC power supply is con-
nected to a functional AC outlet.
2. Power cord is firmly connected
to the AC/DC Power Supply.
3. AC/DC Power Supply is firmly
connected to scanner.
Is
the green
lamp
lit (dim)*
?
Will
the
scanner read
barcodes
?
Go to the Isolated
Scanner Test
flowchart on the
next page.
START
NO
YES
Is
data
displayed on
terminal
correct
?
No problem
found
Problem is:
- terminal
- interface hardware
or
- interface software
Call your system
support personnel.
NO
YES
Is
interface
cable properly
connected
?
Connect cable and
recheck scanner
operation.
1
2
3