User guide
Table Of Contents
- Introduction
- Installation and Initialization
- Managing the Access Point
- Basic Configuration for an Enterprise
- Access Point Features
- Using Web Interface to Manage the Access Point
- Using SNMP Interface to Manage the Access Point
- Using CLI to Manage the Access Point
- Global Configuration Mode
- General Notes
- Configuring the AP using CLI Commands
- Command Line Interface Mode Overview
- User Exec Mode
- Privileged Exec Mode
- Show Command Tree Structure Command
- Show VLAN Command
- Show MAC ACL Command
- Show RADIUS Server Table Command
- Show RADIUS Supported Profile Table Command
- Show Security Wireless Config Table Command
- Show QoS Profile and Policy Command
- Show QoS EDCA Command
- Show Wireless Properties Command
- Show 11n Wireless Properties Command
- Wireless VAP Command
- Ethernet Interface Command
- Network Configuration Command
- Advaned Filter and Global Filter Command
- TCP-UDP and Static MAC Address Table Commands
- Protocl Filter, Filter Type and Filter Control Table Command
- Access Control and HTTP, Telnet and TFTP Commands
- SNMP Read, Read-Write Password and Trap Host Table Command
- Country Code and Management Commands
- System Information Command
- System Inventory Management Command
- Event Logand ICMP Commands
- IP ARP Statistics and SNTP Command
- Syslog configuration and RADIUS Client Authentication Table Commands
- RADIUS Client Access Command
- Interface Statistics Command
- Wireless Station Statistics Command
- IP Address, Subnet Mask and Gateway Command
- Scalar Objects Commands
- Table Entries Commands
- Table Entry Deletion Command
- Table Entry Edition Command
- VAP Table Commands
- Troubleshooting
- ASCII Character Chart
- Bootloader CLI
- Specifications
- Technical Services and Support
- Statement of Warranty
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AP-800 User Guide
D
Technical Services and Support
Obtaining Technical Service and Support
If you are having trouble utilizing your Proxim product, please review this manual and the additional documentation
provided with your product. If you require additional support and would like to use Proxim’s free Technical Service to help
resolve your issue, please be ready to provide the following information before you contact Proxim’s Technical Services:
• Product information:
– Part number of suspected faulty unit
– Serial number of suspected faulty unit
• Trouble/error information:
– Trouble/symptom being experienced
– Activities completed to confirm fault
– Network information (what kind of network are you using?)
– Circumstances that preceded or led up to the error
– Message or alarms viewed
– Steps taken to reproduce the problem
• Servpak information (if a Servpak customer):
– Servpak account number
• Registration information:
– If the product is not registered, date when you purchased the product
– If the product is not registered, location where you purchased the product
NOTE: If you would like to register your product now, visit the Proxim eService Web Site at http://support.proxim.com
and click on New Product Registration.