User guide
Table Of Contents
- Introduction
- Installation and Initialization
- Managing the Access Point
- Basic Configuration for an Enterprise
- Access Point Features
- Using Web Interface to Manage the Access Point
- Using SNMP Interface to Manage the Access Point
- Using CLI to Manage the Access Point
- Global Configuration Mode
- General Notes
- Configuring the AP using CLI Commands
- Command Line Interface Mode Overview
- User Exec Mode
- Privileged Exec Mode
- Show Command Tree Structure Command
- Show VLAN Command
- Show MAC ACL Command
- Show RADIUS Server Table Command
- Show RADIUS Supported Profile Table Command
- Show Security Wireless Config Table Command
- Show QoS Profile and Policy Command
- Show QoS EDCA Command
- Show Wireless Properties Command
- Show 11n Wireless Properties Command
- Wireless VAP Command
- Ethernet Interface Command
- Network Configuration Command
- Advaned Filter and Global Filter Command
- TCP-UDP and Static MAC Address Table Commands
- Protocl Filter, Filter Type and Filter Control Table Command
- Access Control and HTTP, Telnet and TFTP Commands
- SNMP Read, Read-Write Password and Trap Host Table Command
- Country Code and Management Commands
- System Information Command
- System Inventory Management Command
- Event Logand ICMP Commands
- IP ARP Statistics and SNTP Command
- Syslog configuration and RADIUS Client Authentication Table Commands
- RADIUS Client Access Command
- Interface Statistics Command
- Wireless Station Statistics Command
- IP Address, Subnet Mask and Gateway Command
- Scalar Objects Commands
- Table Entries Commands
- Table Entry Deletion Command
- Table Entry Edition Command
- VAP Table Commands
- Troubleshooting
- ASCII Character Chart
- Bootloader CLI
- Specifications
- Technical Services and Support
- Statement of Warranty
Troubleshooting AP-800 User Guide
Symptoms and Solutions
125
Gigabit Ethernet PoE
The AP Does Not Work
1. Verify that you are using a standard UTP Category 5/Category 6 cable.
2. Try a different port on the same Gigabit Ethernet PoE hub (remember to move the input port accordingly) – if it works,
there is probably a faulty port or bad RJ-45 port connection.
3. If possible, try to connect the AP to a different Gigabit Ethernet PoE hub.
4. Try using a different Ethernet cable – if it works, there is probably a faulty connection over the long cable, or a bad
RJ-45 connection.
5. Check power plug and hub.
6. If the Ethernet link goes down, check the cable, cable type, switch, and hub.
There Is No Data Link
1. Verify that the indicator for the port is “on.”
2. Verify that the Gigabit Ethernet PoE hub is connected to the Ethernet network with a good connection.
3. Verify that the Ethernet cable is Category 5 or better and is less than 100 meters (approximately 325 feet) in length
from the Ethernet source to the AP.
4. Try to connect a different device to the same port on the Gigabit Ethernet PoE hub – if it works and a link is
established, there is probably a faulty data link in the AP.
5. Try to re-connect the AP to a different output port (remember to move the input port accordingly) – if it works, there is
probably a faulty output or input port in the Gigabit Ethernet PoE hub or a bad RJ-45 connection.
“Overload” Indications
1. Verify that you are not using a cross-over cable between the Gigabit Ethernet PoE output port and the AP.
2. Verify that there is no short over any of the twisted pair cables.
3. Move the device into a different output port (remember to move the input port accordingly); if it works, there is
probably a faulty port or bad RJ-45 connection.