User's Manual

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7. Troubleshooting
The Harmony OpenAir CompactFlash Card is designed to be
very easy to install and operate. However, if you experience
any difficulties, use the information in this chapter to help
diagnose and solve the problem. If you still cannot resolve the
problem, contact Proxim Technical Support as described in
Appendix C, “How to Reach Technical Support.”
How to Obtain Help with Your LAN Installation
If you require assistance to install your LAN, Proxim can put
you in touch with an OpenAir reseller in your area. The reseller
is an expert in the design, installation, and maintenance of
LANs and will be able to examine your needs and recommend
the most cost-effective solution for your LAN whether you are
installing a new LAN or adding on to an existing one. For the
location of the OpenAir reseller nearest you, contact Proxim at
800-229-1630 and ask for the Sales Department.
Application Tips
Here are some valuable tips for using the CompactFlash Card
with the most popular Windows CE applications.
ActiveSync
If you having a problem using ActiveSync over an OpenAir
network, review the following steps to ensure that your
Windows CE device is configured correctly.
1. Before a wireless ActiveSync session can be established
between a computer and a Windows CE handheld, the two
devices must already have an ActiveSync partnership
created using a USB or serial cable connection.