System information

Ethernet Errors By Station and NIC Driver Installation

packet in any way. Without some way of passing error packets up to the

operating system or application, there is no way for the operating system

or application to obtain information about the source and nature of the

errors.

Network Instruments has worked with a number of card manufacturers to modify the

standard network card NDIS driver so that it will maintain error counts, and pass error

packets up to Observer for processing. Observer ships with a number of these

ErrorTrak™ drivers. They are located in the Drivers directory on the distribution media,

and are installed to the [usually C:] \Observer Files\Drivers directory during the

installation process.

The Network Instruments’ ErrorTrak™ drivers are modified standard

drivers and work just as the standard driver do, with the one addition that

error packets are passed to Observer.

Please check the Network Instruments’ Web site for more information on supported

network adapter cards:

• PCMCIA adapters

http://www.networkinstruments.com/html/osup1001.html

• ISA and PCI adapters

http://www.networkinstruments.com/html/osup1002.html

Installing ErrorTrak™ Drivers under Windows 2000/XP

1. Open Start > Settings > Control Panel > System > Hardware > Device

Manager.

2. From the Device Manager tree, open Network adapters and double-click on the

entry for your adapter card.

3. Choose the Driver Tab and click the U

PDATE DRIVER... button.

4. This will start the Update Device Driver wizard. Select the S

EARCH FOR A

SUITABLE DRIVER FOR MY DEVICE option button and click NEXT.

5. From the next dialog, check the S

PECIFY A LOCATION button. Click NEXT.

6. From the next dialog, browse to the C:\Observer Files

\Drivers\CARD_TYPE\Win2000 directory (where “CARD_TYPE” is the chip set

that you are using—e.g. Intell21143 for NIC cards using the Intel 121143 chip set).

7. Select the NET2000.INF file and click N

EXT. Windows 2000/XP will update the

driver.

Please check the Network Instruments’ Web site for more information on supported

network adapter cards:

• For ISA and PCI adapters

http://www.networkinstruments.com/html/osup1001.html