Installation guide

Chapter 5

42 Sniffer Technologies

Troubleshooting Spectrum 24 Installation Issues in Windows

If you have performed the installation procedures in the previous section and

are having difficulties getting the system to recognize the adapter because of

IRQ, I/O Port, or Memory Base Address conflicts, you can try installing the

Spectrum 24 with its native driver provided by Symbol Technologies to locate

available hardware resources.

To install the Spectrum 24 with the native driver:

1 The Spectrum 24 wireless LAN adapter is provided by Symbol

Technologies with its own driver and documentation. Install the

Spectrum 24 adapter and driver in according to the Symbol

Technologies documentation. Ensure that the card is working correctly

before proceeding to the next step.

2 Once you have successfully installed the Spectrum 24 adapter with the

native Symbol Technologies driver, write down the Memory Address,

I/O Port, and Interrupt used by the Spectrum 24:

a Start the MS-Windows Network control panel by right-clicking on

the Network Neighborhood icon on the desktop and selecting the

Properties command from the menu that appears.

b Click the Adapters tab of the Network control panel.

c In the Adapters tab, select the entry for the Spectrum 24 adapter

in the Network Adapters list and click Properties.

A Properties window appears listing various properties for the

Spectrum 24.

d Write down the values listed for Memory Address, I/O Port, and

Interrupt in the Properties window.

e Click Cancel to close the Properties window, but leave the

Network control panel open.

3 Remove the Symbol Technologies driver from the PC:

a The Adapters tab of the Network control panel should be open

from the previous step. In the Adapters tab, select the entry for

the Spectrum 24 adapter in the Network Adapters list and click

Remove.

b The system prompts you to confirm your intention to remove the

selected adapter. Click Yes to remove the Spectrum 24 adapter.

Once the system has removed the adapter, it prompts you to

restart the computer. Restart the computer.