User's Manual
Table Of Contents
- Contents
- 1. Introduction
- The Harmony Family
- System Requirements
- 2. Installation
- Installation Procedure
- Mounting Option
- LED Indicators
- 3. Wirefree Operation
- Harmony Architecture
- The IEEE 802.11b Specification
- Roaming Between Harmony 802.11b Access Points
- Roaming Guidelines
- 4. Configuration Parameters
- Basic Settings
- WEP Settings
- Advanced Settings
- 5. Performance Hints
- Microwave Ovens
- Range
- 6. Troubleshooting
- How to Obtain Help with Your LAN Installation
- Common Problems and Solutions
- A. How to Reach Technical Support
- B. Harmony 802.11b Access Point Specifications
24
A. How to Reach Technical Support
If you’re having a problem using the Harmony 802.11b Access Point, gather the
following information and contact Proxim Technical Support:
❑ What Harmony products are installed on the network?
❑ What were you doing when the error occurred?
❑ What error indication did you see?
❑ Can you reproduce the problem?
You can reach Proxim Technical Support by voice, fax, e-mail, or mail:
Tel: 800-477-6946 or 408-731-2640
Fax: 408-731-3676
Web: http://www.proxim.com
E-mail: support@proxim.com
Mail: Proxim, Inc.
Attn: Technical Support
510 DeGuigne Drive
Sunnyvale, CA 94085