Specifications

Procedures Tsunami MP.11 5012-SUR Installation and Management
Forced Reload
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Forced Reload
With Forced Reload, you reset the 5012-SUR to the factory default settings and erase the embedded software. Use this
procedure only as last resort if the 5012-SUR does not boot and the Hard Reset to Factory Default procedure did not
help. If you perform a Forced Reload, you must download a new image file with the Bootloader or ScanTool (see Image
File Download with the Bootloader and Image File Download with ScanTool below).
CAUTION: The following procedure erases the embedded software of the 5012-SUR. This software image must be
reloaded through an Ethernet connection with a TFTP server. The image filename to be downloaded can be
configured with ScanTool through the Ethernet interface to make the 5012-SUR functional again.
To do a forced reload:
1. Press the RESET button on the 5012-SUR unit; the 5012-SUR resets and the LEDs flash.
2. Immediately press and hold the RELOAD button on the 5012-SUR unit for about 20 seconds. Image and
configuration are deleted from the unit.
3. Follow the procedure described in either Image File Download with the Bootloader or Image File Download with
ScanTool to download an image file.