Install guide

MP.11 and MP.11a Quick Install Guide

Support and Contacts

If you are having a problem using a Proxim WAN product and cannot resolve it with the information in the product

documentation, gather the following information and contact Proxim Technical Support:

▪ What kind of network are you using?

▪ What were you doing when the error occurred?

▪ What error message did you see?

▪ Can you reproduce the problem?

Be sure to obtain an RMA number before sending any equipment to Proxim for repair.

To receive E-mail technical support, please be sure to include the serial number of the product(s) in question. The

serial number should be on the product and conform to the following format: ##UT######## or ##R7########.

We will be unable to respond to your inquiry without this information.

USA & Canada Customers

Call Technical Support: WAN Toll Free

866-674-6626 or

408-542-5390

Hours: 6:00 AM to 5:00 PM M-F Pacific Time

LAN Toll Free

866-674-6626 Hours: 24x7

International Customers

Call Technical Support:

WAN 408-542-5390 Hours: 6:00 AM to 5:00 PM M-F Pacific Time

LAN 408-542-5390 Hours: 24x7

Latest software and documentation:

http://support.proxim.com/

Search Knowledgebase: http://support.proxim.com/