User's Manual Part 2

Tsunami Multipoint Version 1.3 Installation Guide
Appendix F. Technical Support and Training
If you are having a problem using a Tsunami Multipoint and cannot resolve it with the information in
“Appendix A. Troubleshooting” in the Tsunami Multipoint Version 1.3 Reference Manual, gather the
following information and contact Proxim Technical Support:
▪ What kind of network are you using?
▪ What were you doing when the error occurred?
▪ What error message did you see?
▪ Can you reproduce the problem?
You can reach Proxim Technical Support by phone, fax, e-mail, or mail:
Tel: [phone] (International)
Fax: [phone]
Web: http://www.proxim.com/
E-mail: [e-mail]
FTP: ftp.wmux.com (to download software)
Proxim Corporation
Attn: Technical Support
510 DeGuigne Drive
Sunnyvale, CA 94085
In addition, Proxim offers technical training courses across the United States throughout the year that are
designed to teach customers how to maximize the benefits of Proxim products. These classes are taught
by experienced Proxim Systems Engineers and have a technical focus. For class and registration
information, visit this Web site at http://www.wmux.com.
Be sure to obtain an RMA number before sending any equipment to Proxim for repair.
Appendix F. Technical Support and Training 76
CPN 63179 Issue Date: 01/24/03