User's Manual
Table Of Contents
- Preface
- Overview
- Installation and Initialization
- Basic Configuration
- Advanced Configuration
- 4.1 System Configuration
- 4.2 Network Configuration
- 4.3 Ethernet Properties Configuration
- 4.4 Wireless Configuration
- 4.5 Security Configuration
- 4.6 Quality of Service (QoS) Configuration
- 4.7 VLAN Configuration (Bridge Mode only)
- 4.8 Filtering Configuration (Bridge Only)
- 4.9 DHCP Configuration
- 4.10 IGMP Snooping (Bridge Mode only)
- 4.11 Routing Features Configuration
- System Management
- Monitoring the System
- Procedures
- 7.1 TFTP Server Setup
- 7.2 Web Interface Firmware Download
- 7.3 Configuration Backup
- 7.4 Configuration Restore
- 7.5 Text Based Configuration (TBC) File Management
- 7.6 Soft Reset to Factory Default
- 7.7 Hard Reset to Factory Default
- 7.8 Forced Reload
- 7.9 Upgrade a New Firmware Using ScanTool in Bootloader Mode
- 7.10 Download a New Firmware Using CLI from Bootloader
- Troubleshooting
- 8.1 PoE Injector
- 8.2 Connectivity Issues
- 8.3 Communication Issues
- 8.4 Setup and Configuration Issues
- 8.4.1 Lost Password
- 8.4.2 The QB-8100 Responds Slowly
- 8.4.3 Device Has Incorrect IP Address
- 8.4.4 HTTP Interface Does Not Work
- 8.4.5 Telnet CLI Does Not Work
- 8.4.6 TFTP Server Does Not Work
- 8.4.7 Setting IP Address using Serial Port
- 8.4.8 RADIUS Authentication Server
- 8.4.9 TFTP Server
- 8.4.10 Recovery Procedures
- 8.4.11 Soft Reset to Factory Defaults
- 8.4.12 Hard Reset to Factory Defaults
- 8.4.13 Forced Reload
- 8.4.14 VLAN Operation Issues
- 8.4.15 Changes Do Not Take Effect
- 8.4.16 Link Problems
- 8.4.17 General Check
- 8.4.18 Statistics Check
- 8.4.19 Analyzing the Spectrum
- Frequency Domains and Channels
- Boot Loader CLI and ScanTool
- Technical Specifications
- Part Numbers
- Regulatory Approval and Frequency Domains
- Integrated Dual Polarized Panel Antenna Specifications
- Radio and Transmission Specifications
- OFDM Modulation Rates
- Wireless Protocol
- Interfaces
- Transmit Power Settings
- Receive Sensitivity
- Latency
- Latency
- Management
- Power Supply
- LEDs
- Software Features
- Hardware Specifications
- Physical and Environmental Specifications
- MTBF and Warranty
- Lightning Protection
- Statement of Warranty
- Technical Services and Support
Statement of Warranty
Tsunami QB-8100 Series (100 Mbps/5 Mbps Models) Installation and Management Guide 219
Hours of Operation
When contacting the Customer Service for support, Buyer should be prepared to provide the Product description and serial
number and a description of the problem. The serial number should be on the product.
In the event the Customer Service Center determines that the problem can be corrected with a software update, Buyer might
be instructed to download the update from Proxim Wireless’s web site or, if that’s not possible, the update will be sent to
Buyer. In the event the Customer Service Center instructs Buyer to return the Product to Proxim Wireless for repair or
replacement, the Customer Service Center will provide Buyer a Return Material Authorization (“RMA”) number and shipping
instructions. Buyer must return the defective Product to Proxim Wireless, properly packaged to prevent damage, shipping
prepaid, with the RMA number prominently displayed on the outside of the container.
Calls to the Customer Service Center for reasons other than Product failure will not be accepted unless Buyer has purchased a
Proxim Wireless Service Contract or the call is made within the first thirty (30) days of the Product’s invoice date. Calls that are
outside of the 30-day free support time will be charged a fee of $250.00 (US Dollars) per Support Call.
If Proxim Wireless reasonably determines that a returned Product is not defective or is not covered by the terms of this
Warranty, Buyer shall be charged a service charge and return shipping charges.
Other Information
Search Knowledgebase
Proxim Wireless stores all resolved problems in a solution database at the following URL: http://support.proxim.com.
Ask a Question or Open an Issue
Submit a question or open an issue to Proxim Wireless technical support staff at the following URL:
http://support.proxim.com/cgi-bin/proxim.cfg/php/enduser/ask.php.