User's Manual
ORiNOCO Wireless Client User Guide
Appendix C Technical Support and Glossary 65
Appendix C Technical Support and Glossary
C-1 Technical Support Contact Information
If you are having a problem using an ORiNOCO Wireless Client and cannot resolve it with the
information in Chapter 5 Troubleshooting), gather the following information and contact
ORiNOCO Technical Support:
u What kind of network are you using?
u What were you doing when the error occurred?
u What error message did you see?
u Can you reproduce the problem?
u What version of the ORiNOCO driver are you using?
You can reach ORiNOCO Technical Support by phone or e-mail, as described below.
For the U.S. and Canada:
Phone: 1-866-ORiNOCO (1-866-674-6626), choose prompt 2
E-mail: USAsupport@orinocowireless.com
For the Caribbean and Latin America:
Phone: 1-866-ORiNOCO (1-866-674-6626), choose prompt 2
E-mail: CALAsupport@orinocowireless.com
For Asia Pacific:
Phone: +1 661-367-2230
E-mail: APACsupport@orinocowireless.com