User's Manual

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TECHNICAL SERVICES AND SUPPORT

If you are having trouble utilizing your Proxim product, please review the

MeshMAX 5054 User Guide amd the additional documentation provided with

your product.

If you require additional support, please refere to the “Technical Services

and Support” chapter in the MeshMAX 5054 User Guide for details about the

information you will need to gather before using the support Options listed

below.

Support Options

Proxim eService Web Site Support

The Proxim eService Web Site is available 7x24x365 at: http://support.proxim.

com/://support.proxim.com.

Telephone Support

Contact technical support via telephone as follows:

US and Canada ▪ : 408-383-7700, 866-674-6626 (Toll Free)

Hours of Operations: 8AM - 6.00PM

APAC Countries: ▪ +90 40-23115490

Hours of Operations: 9AM - 6.00PM

International: ▪ 408-383-7700

Hours of Operations: 8AM - 6.00PM

ServPak Support

Proxim understands that service and support requirements vary from customer

to customer. In recognition of these varying requirements we have developed

a support program called ServPak. ServPak is a program of Enchanced Service

Options that can be purchased individually or in combinations to meet your

needs.

Advanced Replacement ▪

Extended Warranty ▪

7x24x365 Technical Supports ▪

Priority Queiuing ▪

To learn more, please call Proxim Support at 408-383-7700 or send an email

to servpak@proxim.com. To purchase ServPak support services, please contact

your authorized Proxim distributor.

CONTENTS

Introduction ................................................................... 4

Package Contents ........................................................... 6

Hardware and Software Installation ...............................8

Step 1: Choose a Location ......................................................................9

Step 2: Unpack the Shipping Box .......................................................... 10

Step 3: Assemble the Cable .................................................................. 11

Step 4: Assemble Mounting Hardware .................................................... 12

Step 5: Mount the Unit ........................................................................ 13

Step 6: Plug in the Cables .................................................................... 14

Step 7: Power on the Unit .................................................................... 15

Step 8: View LEDs............................................................................... 16

Step 9: Tighten the Cables ................................................................... 17

Step 10: Weatherproof the Connectors .................................................. 18

Step 11: Align the Antenna .................................................................. 19

Step 12: Install Documentation and Software ......................................... 20

Unit Initialization ......................................................... 21

Mesh Unit Initialization ........................................................................ 21

Subscriber Unit Initialization ................................................................. 28

Technical services and support .....................................30

Support Options .................................................................................. 30