User's Manual

Troubleshooting
8.6 Wireless Link Issues
Tabulated below are the possible reasons for a wireless link not getting established and the relevant observations.
Reason(s) Observation
Mismatch in network • The Wireless Interface Statistics (In Octets, In Non-Unicast Packets) are incremented
name in BSU/End Point A and SU/End Point B.
• The WORP counters are not affected.
• The remote device is not listed in the Site Survey.
Incorrect or invalid • The Wireless Interface Statistics (In Octets, In Non-Unicast Packets) are incremented
configured BSU/End in SU/End Point B.
Point A name
• The WORP counters are not affected.
• The remote device is not listed in the Site Survey.
Mismatch in network • The Wireless Interface Statistics (In Octets, In Non-Unicast Packets) are incremented
secret in BSU/End Point A and SU/End Point B.
• The WORP counters are incremented (Req for Serv, Reg Req, Auth Req, Reg
Attempts, Reg LastReason: Incorrect Parameter) on both ends.
Encryption set to No • The Wireless Interface Statistics (In Octets, In Non-Unicast Packets) are incremented
Encryption in in BSU/End Point A; No decrypt errors are observed in SU/End Point B.
BSU/End Point A and
• In SU/End Point B, the WORP counters (Announcements, Req for Serv, Reg Attempts,
AES Encryption in
Reg incomplete, Reg timeout, Reg Last Reason: Timeout) are incremented. In
SU/End Point B
BSU/End Point A, no WORP counters are incremented except announcements.
• The remote device is not listed in the Site Survey.
Encryption set to AES • The Wireless Statistics counters and WORP counters are not incremented in SU/End
Encryption in Point B.
BSU/End Point A and
• The remote device is not listed in the Site Survey.
No Encryption in
SU/End Point B
Encryption set to AES • The Wireless Interface Statistics (In Octets, In Non-Unicast Packets) are incremented
Encryption in both only in SU/End Point B.
BSU/End Point A and
• The remote device is not listed in the Site Survey.
SU/End Point B. A
mismatch in
Encryption key
BSU exceeds the • The Wireless Interface Statistics (In Octets, In Non-Unicast Packets) are incremented
maximum SU limit in SU/End Point B but fails to authenticate.
• The WORP counters (Announcements, Req for Serv, Reg Attempts, Reg Incompletes,
Reg Timeouts, Reg Last Reason: Timeout) are incremented in SU/End Point B.
• The remote device is listed in the Site Survey.
Tsunami® 8100 Series - Software Management Guide 210