User's Manual

Troubleshooting
8.4 Setup and Configuration Issues
Problem Solution
Device Reboots One of the reason for the device to reboot continuously is that the radio card is not
Continuously properly placed in the mini-PCI slot. When you power on the device and you do not see
the “WIRELESS NETWORK1 PASSED” in the POST message in the Serial Console,
please contact Proxim’s support site at http://support.proxim.com.
Lost Telnet or SNMP Perform Soft Reset to Factory Defaults procedure. This procedure resets system and
Password network parameters, but does not affect the image of the device. The default HTTP, Telnet,
and SNMP username is admin and password is public.
Device Responds If the device takes a long time to respond, it could mean that:
Slowly
• No DHCP server is available.
• The IP address of the device is already in use. Verify that the IP address is assigned
only to the device you are using. Do this by switching off the device and then
pinging the IP address. If there is a response to the ping, another device in the
network is using the same IP address. If the device uses a static IP address, switching to
DHCP mode could solve this problem.
• The network traffic is more.
Incorrect Device IP • The default IP address assignment mode is Static and the default IP address of the
Address device is 169.254.128.132.
• If the IP address assignment mode is set to Dynamic, then the DHCP Server will
assign an IP address automatically to the device. If the DHCP server is not available
on your network, then the fall back IP address (169.254.128.132) of the device is
used.
• Use ScanTool, to find the current IP address of the device. Once you have the current
IP address, use Web Interface or CLI Interface to change the device IP settings, if
necessary.
• If you are using static IP address assignment, and cannot access the device over
Ethernet, refer to Initializing the IP Address using CLI.
• Perform Soft Reset to Factory Defaults procedure. This will reset the device to static
mode.
HTTP Interface or • Make sure you are using a compatible browser:
Telnet Does Not Work
- Microsoft Internet Explorer 7.0 or later
- Mozilla Firefox 3.0 or later
• Make sure you have the correct IP address of the device. Enter the device IP address
in the address bar of the browser, for example http://169.254.128.132.
• When the Enter Network Password window appears, enter the User Name and
and Password. The default HTTP username is admin and password is public.
• Use CLI, to check the IP Access Table which can restrict access to Telnet and HTTP.
Telnet CLI Does Not • Make sure you have the correct IP address. Enter the device IP address in the Telnet
Work connection dialog, from a DOS prompt: C:\> telnet <Device IP Address>
• Use HTTP, to check the IP Access Table which can restrict access to Telnet and HTTP.
• Enable Telnet in Vista or Windows 7 as it is by default disabled.
Tsunami® 8100 Series - Software Management Guide 208