User's Manual

Troubleshooting

This chapter helps you to address the problems that might arise while using our device. If the procedures discussed in this

chapter does not provide a solution, or the solution does not solve your problem, check our support site at

http://support.proxim.com which stores all resolved problems in its solution database. Alternatively, you can post a question

on the support site, to a technical person who will reply to your email.

Before you start troubleshooting, check the details in the product documentation available on the support site. For details about

RADIUS, TFTP, Terminal and Telnet programs, and Web Browsers, refer to their appropriate documentation.

In some cases, rebooting the device solves the problem. If nothing else helps, consider a Soft Reset to Factory Defaults or a

Forced Reload. The Forced Reload option requires you to download a new firmware onto the device.

This chapter provides information on the following:

• PoE Injector

• Connectivity Issues

• Surge or Lightning Issues (For Connectorized devices)

• Setup and Configuration Issues

• Application Specific Troubleshooting

• Wireless Link Issues

• Wired (Ethernet) Interface Validation

• Wireless Interface Validation

• Recovery Procedures

• Spectrum Analyzer

• Miscellaneous

Tsunami® 8100 Series - Software Management Guide 205