User's Manual

Troubleshooting

Adapter Installation Problems

If your computer cannot find the Wireless CardBus Adapter or the network driver does not

install correctly, check the following:

• Make sure the adapter is securely seated in the CardBus slot. Check for any hardware

problems, such as physical damage to the card’s connector.

• Try the card in another CardBus slot. If this also fails, test your computer with another

AP-2000 PC Card wireless card that is known to operate correctly.

• Make sure your computer is using the latest BIOS.

• If there are other network adapters in the computer, they may be causing conflict.

Remove all other adapters from the computer and test the wireless adapter separately.

• Check for a defective computer or CardBus slot by trying the adapter in another

computer that is known to operate correctly.

Network Connection Problems

If your wireless station cannot communicate with a computer in the Ethernet LAN when

configured for infrastructure mode, check the following:

• Make sure the access point that the station is associated with is powered on.

• Make sure your wireless station is configured with the same operating radio channel as

the access point.

• If you still cannot connect, change the access point and all the stations within the BSS

to another radio channel.

• Make sure the CardBus adapter’s SSID is the same as that of the access point.