Installation Manual

Tsunami MP.11a Antenna Installation Guide
Support and Warranty
TECHNICAL SUPPORT
If you encounter problems when installing or using this product, consult the Proxim Support website:
http://www.expressresponse.com/proxim02/
for:
▪ The latest software, user documentation and product updates
▪ The Frequently Asked Questions (FAQ)
Alternatively, contact your local authorized Tsunami MP.11a reseller for Technical Support.
Help us to help you by completing the problem report form and include it with your e-mail or fax when
contacting Technical Support. You can find the problem report form (report.txt) on the CD-ROM, and on the
support pages of the Proxim website.
Addresses of authorized Tsunami MP.11a resellers are listed in the “Contact & Ordering” section of the
Proxim website.
WARRANTY AND REPAIR
If it appears that your unit needs a repair or replacement, return the unit to your Dealer or Distributor in its
original packaging. When returning a defective product for Warranty, always include the following
documents:
▪ The Warranty Repair card (last page of this appendix)
▪ A copy of the invoice or proof of purchase
▪ Problem Report Form
Proxim Corporation extends a limited warranty from date of purchase of:
▪ Twelve (12) months for the Tsunami MP.11a hardware
▪ Twelve (12) months for the media on which the software is furnished and the reproduction of the
software on the media.
Upon proof-of-purchase Proxim Corporation shall, at its discretion, repair or replace the defective item at no
cost to the buyer.
Defective items shall be returned to the dealer or distributor:
▪ Freight prepaid.
▪ Accompanied by a copy of proof-of-purchase.
▪ Accompanied by a filled out Warranty and Repair card.
This warranty is contingent upon proper use in the application for which the products are intended and does
not cover products which have been modified without the seller’s approval or which have been subjected to
unusual physical or electrical demands or damaged in any way.
This Warranty constitutes the sole and exclusive remedy of any buyer or seller’s equipment and the sole and
exclusive liability of Proxim Corporation in connection with the products and is in lieu of all other warranties,
express, implied or statutory, including, but not limited to, any implied warranty of merchantability of fitness
for a particular use and all other obligations or liabilities of Proxim Corporation.
In no event will Proxim Corporation or any other party or person be liable to you or anyone else for any
damages, including lost profits, lost savings or other incidental or consequential damages, or inability to use
the software provided on the software media even if Proxim Corporation or the other party person has been
advised of the possibility of such damages.
Support and Warranty 51
CPN 65756 Issue Date: 01 August 2003