User's Manual

Tsunami MP.11 2454-R, 5054-R, and 5054-R-LR Installation and Management
Chapter 7. Troubleshooting 125
HyperTerminal Connection Problems
The serial connection properties can be found in HyperTerminal as follows:
1. Start HyperTerminal and select Properties from the File menu.
2. Select Direct to Com 1 in the Connect using: drop-down list (depending upon the COM port you use); then
click Configure. A window such as the following is displayed:
3. Make the necessary changes and click OK.
4. Click the Settings tab and then ASCII Setup…. A window similar to the following is displayed:
5. Ensure that Send line ends with line feeds is selected and click OK twice. HyperTerminal is now correctly
configured.
Ethernet Link Does Not Work
First check the Ethernet LED;
GREEN Power is on, the unit is up, and the Ethernet link is also up..
BLINKING GREEN Power is on, the unit is coming up and the Ethernet is down.
Verify pass-through versus cross-over cable.
Cannot use the Web Interface
1. Open a command prompt window and enter ping <ip address unit> (for example ping 10.0.0.1).
If the unit does not respond, make sure that you have the correct IP address.
If the unit responds, the Ethernet connection is working properly, continue with this procedure.