User`s guide

Chapter 43 Troubleshooting
LAN-Cell 2 User’s Guide
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2 Check the Cell-Sentry budget control. Refer to Section 5.4.2 on page 118.
3 Check the schedule rules. Refer to Chapter 42 on page 563 (SMT).
4 Reboot the LAN-Cell.
5 If the problem continues, contact your ISP.
V The Internet connection is slow or intermittent.
1 There might be a lot of traffic on the network. Look at the LEDs, and check Section 1.5
on page 30. If the LAN-Cell is sending or receiving a lot of information, try closing
some programs that use the Internet, especially peer-to-peer applications.
2 Check the 3G signal strength. If the signal strength is low, try repositioning the LAN-
Cell’s external antenna (if used) or move the LAN-Cell to a different location. Look for
any devices that might be interfering with the cellular signal (for example, microwaves,
CRT’s, light fixtures, other wireless networks, and so on).
3 Reboot the LAN-Cell.
4 If the problem continues, contact the network administrator or vendor, or try one of the
advanced suggestions.
Advanced Suggestions
• Check the settings for bandwidth management. If it is disabled, you might consider
activating it. If it is enabled, you might consider changing the allocations.
• Contact your cellular service provider regarding coverage and signal quality at your
location.
• Utilize a higher gain external antenna or amplifier.