User`s guide

LAN-Cell 2 User’s Guide
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CHAPTER 43
Troubleshooting
This chapter offers some suggestions to solve problems you might encounter.
Proxicast’s web site also contains a knowledgebase of other troubleshooting, technical
support, and example configuration information. Please consult support.proxicast.com for the
latest LAN-Cell support information.
The potential problems are divided into the following categories.
• Power, Hardware Connections, and LEDs
• LAN-Cell Access and Login
• Internet Access
43.1 Power, Hardware Connections, and LEDs
V The LAN-Cell does not turn on. None of the LEDs turn on.
1 Make sure the LAN-Cell is turned on.
2 Make sure you are using the power adaptor or cord included with the LAN-Cell.
3 Make sure the power adaptor is connected to the LAN-Cell and plugged in to an
appropriate power source. Make sure the power source is turned on.
4 Turn the LAN-Cell off and on or disconnect and re-connect the power adaptor to the
LAN-Cell.
5 If the problem continues, contact the vendor.
V One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See Section 1.5 on page 30.
2 Check the hardware connections. See the Quick Start Guide.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.