Troubleshooting guide

Page 12
Software Update
Software updates will be made available in the future to enhance the performance of the
units. The procedure for upgrade is -
 Download the update file from the company website - see page 16 - and store on a
USB memory stick.
 Turn off the Video Streamer
 Temporarily disconnect the Ethernet adaptor, and insert the USB memory stick in
the USB socket on the side of the Video Streamer.
 Turn the Video Streamer off and then on. After 3-4 seconds, the power indicator will
change from green to orange, to show that upgrade has started.
 Wait until the power indicator changes back to green, to show that the upgrade has
been successful.
 Reconnect the Ethernet adaptor to the USB socket.
Video Streamer – Advanced Settings
The factory default settings of the Video Streamer are correct for most home networks, mobile
devices and tablets, and should not normally be changed. However, video streaming and
network settings can be adjusted from the Provision HDlive Streamer App, or using a web-
browser.
See http://provision-comm.com/support for instructions.