Troubleshooting guide

Page 11
 Why does the video occasionally hesitate just after streaming starts?
This is normal behaviour, while the buffer of the video player fills.
 What if the Video Streamer is a long way from my home network router?
If it is not practical to make a wired Ethernet connection, we recommend the use of Home
Plug adapters.
 Is it possible to upgrade the units?
Yes. Upgrades for improved performance and additional features are planned. See
Software Update, page 12.
 Which alternative Android Apps are available?
The preferred App for Android is Provision HDlive Streamer.
Provision has tested the combination of BubbleUPnP and the default media player on
a range of devices. Other combinations of UPnP app, plus media player, may work but
have not been tested.
 How can I maximise the number of devices that can be connected at the same time?
Set video quality to Lowest. Set video resolution to SD or below. See Video Streamer –
Advanced Settings at http://provision-comm.com/support.