Operation Manual

Q7. Mouse does not work. How can I do?
a. The mouse should be connected to the USB port at the rear side.
b. After connecting the mouse, allow the NVR to detect the mouse for seconds. If not detected, try
restarting the NVR.
c. The mouse may be incompatible or faulty. Please change a mouse.
Q8. ActiveX control cannot be downloaded. How can I do?
a. IE browser blocks ActiveX control. Please do setup as per the steps mentioned below.
① Open IE browser. Click Tools-----Internet Options….
② select Security------Custom Level….Refer to Fig 8-1.
③ Enable all the sub options under “ActiveX controls and plug-ins”. Refer to Fig 8-2.
④ Then click Ok to finish setup.
b. Other plug-ins or anti-virus may block ActiveX. Please disable or do the required settings.
Fig 8-1 Fig 8-2
Q9: NVR displays “please wait…”all the time. Why and How can I do?
a.HDD power cable and data cable may not be well connected. Please check the connections for HDD.
b. It is also possible that the NVR was forced to stop because HDD has a bad sector and it may have caused
the system to halt. Check with a good known HDD or try formatting the existing HDD.
Q10: How to input password and numbers in the interface?
Click the password or the input box to pop up a small keyboard. Please select characters to be input (the