Specifications

232 Module 131: Hardware Programming | Troubleshooting Hardware
Finally, to confirm that the event server is able to accept connections, configure a laptop with the same IP
settings as the controller.
 Remove the Ethernet plug from the controller and plug in your laptop
 Try to telnet to the server IP address on the event server port (22000 by default):
telnet 192.168.1.100 22000
If the server is able to accept connections, you will get the clear screen and blinking cursor.
If the server is not reachable, you will see a similar message to that shown on the previous slide. Once again,
this would indicate that a firewall is blocking port 22000 to the server.
Requesting Technical Support
If all of the above options have been exhausted, contact ICT Technical Support.
Make sure you have the results of all of your tests at hand.
If it is possible to get internet access on the Server, a remote support session can be initiated.