Product Manual

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NOTE: The Remote Switch Status can only be changed by authorized personnel
who have correctly entered a security code. The switch can also be changed
while at the monitored location simply by pressing and holding in the Remote
Switch button on the back of the FreezeAlarm. This will toggle between the T1
and T2 relay positions.
To Remotely Change any Program Menu Settings Including Call-To Phone
Numbers:
1. Call the telephone number of your monitored location where the
FreezeAlarm is located
2. When the FreezeAlarm answers, you will hear the factory greeting message
or your custom greeting message recorded earlier. This will be followed by
the current temperature, power status and battery voltage at your monitored
location.
3. Enter your four digit security code followed by # to access the main menu.
4. Press 2 to access the Program Menu.
5. Press the number of the menu option you wish to change and follow the
prompts. See menu option explanations starting on page 12 or refer to the
menu flow charts in the Appendix.
3.3 Use of an Answering Machine or Voice Mail at the Monitored Location:
If you have an answering machine or voice mail at the monitored location where
your FreezeAlarm is located, there is an easy way to still use your answering
machine or voice mail and access the FreezeAlarm to check current status or to
cancel the alarm call-out.
The FreezeAlarm will answer after it hears a specified number of rings. This
number of rings is the “incoming ring count” selection programmed during the
programming section. The FreezeAlarm can count incoming rings over multiple
calls to the FreezeAlarm. The multiple calls must be made within three and a
half minutes of the first call. This allows most incoming calls to go to the user’s
answering machine or voice mail service prior to the FreezeAlarm answering.
The FreezeAlarm will answer based on your “incoming ring count” selection
programmed during the programming section. The factory default incoming ring
count is five rings.
How This Works (an example):
1. During Programming, you set your FreezeAlarm to answer on a specified
number of incoming rings. You set up your answering machine or voice
mail to answer on a number of rings less than what you have selected for
your FreezeAlarm to answer on. For example, if your FreezeAlarm is set to
answer on 5 rings, set your answering system to answer on four rings or less.
2. When your monitored location receives an incoming call, it will go to the
answering system first because that is set to answer on four or fewer rings
while your FreezeAlarm is set to answer on five rings.
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3. If you wish to call your FreezeAlarm, place two calls to your monitored
location.
a. On the first call, let the phone ring two or three times and then hang up
before your answering system answers. The FreezeAlarm will
remember those first two or three rings in memory for the next three and
a half minutes.
b. On your second call, let the phone ring another two or three times. Your
FreezeAlarm will answer first because it remembered the first two or
three rings and with the second set of rings, it accumulated a total of five
rings and now answers before your answering machine or voice mail. If
you have your FreezeAlarm set to answer on a high number of rings,
you may need to place more calls to get the FreezeAlarm to eventually
answer.
Note that after three and a half minutes, the FreezeAlarm’s incoming ring counter
will reset to zero. If you receive many incoming calls to your monitored location
(like at a business), you would want to set your incoming ring counter to a high
number. NOTE: If you have a high incoming ring count selected, you need to
place a number of calls in a short period of time (three and a half minutes) to
access your FreezeAlarm remotely.
3.4 What Happens During An Alarm:
The FreezeAlarm will call your programmed call-to telephone numbers if an
alarm condition has occurred. It will continue to call you every 15 minutes (or
every two hours depending upon dip switch #3’s position) even if the alarm
condition has been corrected, but the alarm call-out has not yet been canceled.
Note that canceling the alarm call-out does not disable the FreezeAlarm. The
FreezeAlarm will continue to monitor all conditions including those in alarm.
Alarm Call-Out Sequence:
The FreezeAlarm will continue to call all programmed call-to phone numbers
until someone acknowledges the alarm and cancels the alarm call-out.
The FreezeAlarm will call the first call-to telephone number and play its alarm
message to a person, answering machine or voice mail. If it gets a busy signal,
no answer or a person who doesn’t know how to cancel the alarm call-out, it will
immediately start calling the second number. If the alarm call-out isn’t canceled
by the second call-to person, it will immediately move to the third number. If no
one at that call-to number cancels the alarm call-out, the unit will wait either 15
minutes or 2 hours and then start the sequence all over again.
The only way to stop the FreezeAlarm from calling the call-to phone numbers is
to have a person at one of the call-to numbers cancel the alarm call-out as
described later in this manual or go to the monitored location and switch the
toggle switch to STANDBY and then back again to ON. This resets the
FreezeAlarm.