Product Manual

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continue to call either every 15 minutes or every 2 hours, depending upon
the position of switch #3 (see Installation in Step A). The BD-5000 will
continue to call until the alarm call out is canceled.
The message the receiving party will hear is: “This is your remote
monitoring system. There is an alarm condition at your remote monitored
location. Please check conditions at your monitored location.”
B. Canceling the Alarm Call out:
1. After you have received an alarm call, call the monitored location
where the BD-5000 is located and let the phone ring 5 or 10 times
(number of rings is determined by the position of switch #2 for the
“Call-In Ring Count”). After 5 or 10 rings, the BD-5000 will
automatically answer and begin playing the pre-recorded alarm
message that you heard when it called you with an alarm. Simply by
calling your BD-5000 and listening to the alarm message, you have
successfully canceled the alarm call out. You will not receive any more
calls for this particular alarm emergency. If the alarm contact
continues to remain in alarm mode, the BD-5000 unit will remain in
“alarm” mode, but it will not continue to call if the alarm call-out has
been canceled.
C. Resetting Your BD-5000:
The BD-5000 automatically resets to normal monitoring mode as soon as
the alarm condition is corrected AND the alarm call-out has been canceled.
Note: It is possible for ANYONE to accidentally cancel the alarm call-out
simply by calling your monitored location while the BD-5000 is in an alarm
condition. To help avoid this, you should either set the incoming ring count
selection to 10 rings (see Installation section) or have an answering machine
or voice mail take incoming calls first making it difficult for any person to
accidentally cancel the alarm call-out.
If the BD-5000 answers after 8 rings and you hear the audible message, the
call out feature has been disabled by a previous call. The fact that you hear
the alarm message only means that the motion sensor was tripped, but it
does not mean intruders still remain in the home. Maintain caution
whenever approaching your home or business after receiving an alarm call
as intruders may still be in the location.
D. Answering Machines/Voice Mail at Monitored Location:
If you have an answering machine or voice mail at the monitored location
where your BD-5000 is located, there is an easy way for you to still utilize
your answering machine or voice mail and access the BD-5000 during an
alarm condition to cancel the alarm call out.
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The BD-5000 has a built-in feature whereas the unit can count incoming
rings over multiple calls to the BD-5000. This allows most incoming calls
to go to the user’s answering machine or voice mail service prior to the BD-
5000 answering. All calls to the unit must be made within a 3 minute time
period that starts from the moment the BD-5000 hears the first ring.
How This Works (an example):
1. Your BD-5000 was set up in the Installation Section to answer on
either five (5) or ten (10) rings. You need to set up your answering
machine or voice mail to answer on a number of rings less than what
your BD-5000 is set to answer at. For example, if your BD-5000 is set
to answer on 5 rings, set your answering system to answer on four rings
or less.
2. When your monitored location receives an incoming call, it will go to
the answering system first because that is set to answer on four or less
rings while your BD-5000 is set to answer on five rings.
3. If you wish to call your BD-5000 to either check the alarm condition or
to cancel the alarm call out, you will need to place two calls to your
monitored location.
a. On the first call, let the phone ring two or three times and then
hang up before your answering system answers. The BD-
5000 will remember those first two or three rings in memory
for the next three minutes.
b. On your second call, let the phone ring another two or three
times. Your BD-5000 will answer first because it remembered
the first two or three rings and with the second set of rings, it
accumulated a total of five rings and now answers before your
answering machine or voice mail. If you have your BD-5000
set to answer on ten rings, you may need to place more calls to
get the BD-5000 to eventually answer.
4. Note that with every call to your monitored location, the three minute
timer resets. This means that if your monitored location receives a
number of calls in quick succession, it is possible for any person to
accidentally cancel the alarm call out. If you know your location will
receive a large number of calls regularly, you may wish to set your
incoming ring count on your BD-5000 to 10 rings.
F. Answering Machines & Voice Mail at the Call-To Location:
If you have an answering machine or voice mail message system at the call-
to location, the alarm message can be recorded by such systems. This will
not cancel the alarm call-out and the BD-5000 will continue to leave
messages until the alarm call-out is canceled. Some answering machines
and voice mail systems, however, are not compatible with our alarm
message and for some reason do not allow the message to be recorded.