User's Manual

RLX2 Industrial Hotspot Series
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ProSoftTechnology,Inc. Page63of208
February5,2015
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4 Whileholdingtheresetbuttoninwithapaperclip,attachpowertotheradio,and
continuetoholddowntheresetbuttonfor30seconds.
5 Theradiowillberesettoitsdefaultsettings,includingthepassword.Theuser
shouldnowbeabletologinusingthedefau
ltpassword,whichispassword.
TroubleshootIHBrowserErrormessages
OneerrormessagecommonlyoccurswhenusingtheIHBrowser,"Unabletoscanfor
AP's".
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ThiserroroccurswhentheIHBrowserattemptstoscanforradiosandnovalidnetwork
connectionexistsonthePC,wiredorwireless.
Tocorrectthiserror,ConfirmthePChasatleastoneactivene
twork(LAN)connection.
ItcouldbeawiredEthernetconnectionorawireless802.11connection.
ConfirmthenetworkconnectionhasavalidIPaddress.Thenetworkconnectionmight
needtohaveastaticIPaddressassignedtoit.ChecktheIPaddressofthenetwork
connectiontodeterminethatonehasbeenassigne
d.
TroubleshootMissingRadios
IfradiosarenotvisibleintheIHBrowser,trythefollowing:
 First,clicktheS
CANbuttonagain.Scansaresentasbroadcastmessages,whichcan
bedroppedinRFconnections,requiringtheusertoscanagain.
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 Second,disableanysoftwarefirewallrunningonthePC(Thisismostcommonin
WindowsXPandnewer).OpentheN
ETWORKCONNECTIONSfolderintheWindows
ControlPanel,thenopentheL
OCALAREACONNECTIONPROPERTIESwindowandverify
thatthecheckboxunderI
NTERNETCONNECTIONFIREWALLisnotchecked.
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