RLXIC-EV Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon March 10, 2010 USER MANUAL
Important Safety Information The following Information and warnings pertaining to the radio module must be heeded: WARNING – EXPLOSION HAZARD – DO NOT REPLACE ANTENNAS UNLESS POWER HAS BEEN SWITCHED OFF OR THE AREA IS KNOWN TO BE NON-HAZARDOUS. A B C D E F "THIS DEVICE CONTAINS A TRANSMITTER MODULE, FCC ID: SDZ-WA-1. PLEASE SEE FCC ID LABEL ON BACK OF DEVICE." "THIS DEVICE USES AN INTERNAL COMPACT FLASH RADIO MODULE AS THE PRIMARY RADIO COMPONENT.
Do not operate the RLXIC-EV device in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the RLXIC-EV device MUST BE POWERED OFF. When operating, the RLXIC-EV device can transmit signals that could interfere with various onboard systems. Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. RLXIC-EV device may be used at this time.
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Contents User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Contents Important Safety Information............................................................................................................... 2 Important Notice.................................................................................................................................. 2 Safety and Hazards .............................................................................
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV 5 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 5.10 5.11 5.12 5.13 5.14 5.15 6 Contents User Manual 29 Installing the USB driver ......................................................................................... 29 Connecting the RLXIC-EV ...................................................................................... 32 Operation Modes .............................................
Introduction to the RLXIC-EV User Manual 1 RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Introduction to the RLXIC-EV In This Chapter ALEOS™................................................................................................. 8 ACEware™.............................................................................................. 8 Connecting to Verizon ...........................................................................
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 1.1 Introduction to the RLXIC-EV User Manual ALEOS™ ALEOS, the embedded core technology of the RadioLinx Intelligent Cellular products, simplifies installation, operation, and maintenance of any solution, and provides an always-on, always-aware intelligent connection for mission-critical applications.
Introduction to the RLXIC-EV User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 1.2.1 ACEmanager ACEmanager, the ACEware remote configuration and monitoring tool, simplifies deployment and provides extensive monitoring, control and management capabilities. ACEmanager gives you the power to monitor and control your RadioLinx Intelligent Cellular communications platforms in real-time. 1.2.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Introduction to the RLXIC-EV User Manual Tip: Configuration steps and examples in this guide use ACEmanager. 1.2.4 ACEview ACEview is an efficient status and connection monitoring application with a lowprofile, easy to read interface. In ACEview, you can also update the Preferred Roaming List (PRL). 1.2.5 Modem Doctor Modem Doctor and Modem Doctor USB is a troubleshooting and diagnostics utility.
Introduction to the RLXIC-EV User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon With the RLXIC-EV in Ethernet Public mode, only one device connected to the Ethernet port will receive the public IP address which is the one provided by the cellular network.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 1.4 Introduction to the RLXIC-EV User Manual EV-DO CDMA (Code Division Multiple Access) is the underlying digital radio network technology used by many cellular providers across the globe and is prevalent in North America. To provide backward compatibility and seamless connections in a wider range of locations, the RLXIC-EV will fall back to 1x when EV-DO is not available.
Introduction to the RLXIC-EV User Manual 1.6 RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Networking 1.6.1 IPSec The IP protocol that drives the Internet is inherently insecure. Internet Protocol Security (IPSec), which is a standards-based protocol, secures communications of IP packets over public networks. IPSec is a common network layer security control and is used to create a virtual private network (VPN).
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 1.7 Introduction to the RLXIC-EV User Manual Applications 1.7.1 Events Reporting Events Reporting allows you to generate reports from the events that take place. Event Reporting Protocol is an intuitive embedded protocol, which automatically formats the messages based on an event trigger. The messages generated are then reported to the remote server. 1.
Specifications User Manual 2 RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Specifications In This Chapter 2.1 Features and Benefits ........................................................................... 15 Technology............................................................................................ 15 Bands .................................................................................................... 16 Environmental .......
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 2.3 Bands 2.4 Operating Temperature: -30° to 70° Celsius Storage Temperature: -40° to 85° Celsius Power Consumption: (@12V DC) 2.6 800 MHz Cellular 1900 MHz PCS Environmental 2.
Specifications User Manual 2.8 Dimensions 2.9 TCP/IP, UDP/IP, DHCP, HTTP, SNMP, SMTP, SMS, MSCI, Modbus and more LED Indicators 2.11 75mm x 27mm x 103mm 185 grams Application Interfaces 2.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Page 18 of 104 Specifications User Manual ProSoft Technology, Inc.
Activating your RLXIC-EV on Verizon User Manual 3 RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Activating your RLXIC-EV on Verizon In This Chapter Automatic Activation .............................................................................. 19 This chapter provides step-by-step directions for activating your RLXIC-EV on Verizon's network. 3.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Page 20 of 104 Activating your RLXIC-EV on Verizon User Manual ProSoft Technology, Inc.
Hardware Installation of the RLXIC-EV User Manual 4 RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Hardware Installation of the RLXIC-EV In This Chapter Connecting to Power ............................................................................. 23 Connecting to a Computer or other Device ........................................... 24 Indicator Lights ......................................................................................
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Hardware Installation of the RLXIC-EV User Manual Antennas selected should not exceed a maximum gain of 5 dBi under standard installation configuration.
Hardware Installation of the RLXIC-EV User Manual 4.1 RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Connecting to Power This I/O port handles external input and output events. An external device can send digital input to the modem, through the digital I/O port. Your RLXIC-EV can be used with either DC or AC, with the appropriate power adapter. DC cables and AC adapters are available as optional accessories in addition to the one included with your RLXIC-EV.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 4.2 Hardware Installation of the RLXIC-EV User Manual Connecting to a Computer or other Device The Ethernet port of your RLXIC-EV can be connected directly to a computer or other Ethernet device with either a crossover cable or a straight-through cable. The Ethernet port on the RLXIC-EV is auto-sensing and connects at 10Base-T.
Hardware Installation of the RLXIC-EV User Manual 4.3 RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Indicator Lights When your RLXIC-EV is connected to power and an antenna, there is a specific pattern to the lights to indicate its operation mode. Network - Indicates a successful connection to the cellular network with an IP address given, and a channel acquired.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 4.4 Hardware Installation of the RLXIC-EV User Manual Mounting An optional accessory for your RLXIC-EV is a DIN-rail mounting kit, which includes a bracket. The bracket is designed to hold the modem in place on the DIN-rail. To install the radio in the mounting kit, follow these steps. 1 Mount the bracket using number 6 screws.
Hardware Installation of the RLXIC-EV User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 4.4.1 Optional Mounting Bracket 4.4.2 Mounting Bracket Installation ProSoft Technology, Inc.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Hardware Installation of the RLXIC-EV User Manual 4.4.3 Mounting Bracket Dimensions 4.5 Connecting Antennas The RLXIC-EH radio has two antenna ports. For best performance, ProSoft Technology recommends using two antennas. If you plan to use only a single antenna, you must disable the setting *EVDODIVERSITY in the radio configuration (page 43).
Configuring your RLXIC-EV User Manual 5 RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV In This Chapter 5.1 Installing the USB driver ........................................................................ 29 Connecting the RLXIC-EV..................................................................... 32 Operation Modes...................................................................................
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV User Manual Note: Windows will see each port type as a different USB device, and will see every port on your computer separately. If you change the port type on the RLXIC-EV or connect to a different USB port on your computer or hub, Windows will see it as a new device. 1 2 To start the install of the USB virtual Ethernet driver, select No, not this time, and click Next.
Configuring your RLXIC-EV User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 5.1.2 Install the driver from a specific location 1 Select and/or enter the location of the driver. o If the driver is on the CD, and the CD is in your drive, you can just select Search removable media. o If you have installed ACEmanager or the Setup Wizard, the drivers have been conveniently copied to your hard drive.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 5.2 Configuring your RLXIC-EV User Manual Connecting the RLXIC-EV Power the modem and connect a USB type A to mini B cable from a USB port or hub on your PC to the USB port on the modem. 1 Launch your web browser 2 Enter http://192.168.13.31 in the Address field Enter "user" in the User Name field, and "12345" in the Password field, and click Log In 5.2.
Configuring your RLXIC-EV User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon To refresh ACEmanager with current status and configuration values from the radio, click the Refresh All button. Read and acknowledge the information window, and then click OK to reboot the radio. When the refresh operation is complete, the following confirmation window will open. ProSoft Technology, Inc.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV User Manual 5.2.3 Reboot Some configuration changes require the radio to restart (reboot) before the changes take effect. Note: Network operation will be interrupted while the radio reboots. To reboot the radio, click the Reboot button, as shown in the following illustration. Read and acknowledge the information window, and then click OK to reboot the radio.
Configuring your RLXIC-EV User Manual 5.3 RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Operation Modes The RLXIC-EV plays the part of a HOST when a computer or another device is connected directly to its port and routes data to/from the connected device to the cellular network. Tip: If you need to have multiple Ethernet connections, you can connect the RLXIC-EV to a router, switch, or hub for additional ports.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV User Manual 5.5.1 Home The home section of the status tab is the first page displayed when you log in to ACEmanager. It shows basic information about the cellular network connection and important information about the device you would most likely want to see first. Tip: Refer to the "WAN / Cellular" section of this guide for information about configuring the cellular device.
Configuring your RLXIC-EV User Manual Field Network State AT Command *NETSTATE RSSI *NETRSSI Network Operator Network Service Type ALEOS Software Version Channel WAN/Cellular Bytes Sent WAN/Cellular Bytes Rcvd Device Name *NETOP ProSoft Technology, Inc.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV User Manual 5.5.2 WAN/Cellular WAN/cellular status indicates specific information about the cellular connection including IP address and how much data has been used. Some of the information on this page is repeated on the home page for quick reference.
Configuring your RLXIC-EV User Manual Field Bytes Received AT Command Packets Sent Packets Received RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Description Number of bytes received from the network, since system startup. Number of packets sent to the network, since system startup. Number of packets received from the network, since system startup. 5.5.3 LAN This is the status of the local network.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV User Manual 5.5.4 VPN The VPN section gives an overview of the VPN settings and indicates whether a VPN connection has been made. Field AT Command Description Incoming out of band Incoming out of band. Outgoing out of band Outgoing ALEOS out of band Outgoing Host out of band Outgoing Host out of band. VPN 1 to 5 Disabled, Enabled, Connected.
Configuring your RLXIC-EV User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 5.5.5 Security The security section provides an overview of the security settings on the RLXICEV. Field AT Command Description Port Filtering Inbound Enabled or disabled. Show status of inbound port filtering. Port Filtering Outbound Enabled or disabled. Show status of outbound port filtering.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV User Manual 5.5.7 About The About section of the Status group provides basic information about the cellular device. Field AT Command Description device name Name of the RLXIC-EV (up to 20 characters long) to use when performing IP address change notifications to IP Manager. On RLXIC-EVs with Wi-Fi, this is not the SSID. Radio Module Type MC 5727.
Configuring your RLXIC-EV User Manual 5.6 RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon WAN/Cellular Configuration The WAN/Cellular tab that displays in ACEmanager, is applicable across all RadioLinx Intelligent Cellular devices. The WAN/Cellular section allows changes to the cellular connection and main operating mode of the RLXIC-EV. Note: The Network Credential and Advanced settings will appear differently and is dependent on cellular carrier settings.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV User Manual Field AT Command Description MSL Code ~NAMLCK The NAMLCK is the device's 6-digit OTSL (One Time Subsidy Lock), MSL (Master Subsidy Lock), or SPC (Service Provisioning Code). Your cellular carrier will provide the unlock code. nnnnnn=6 digit unlock code Note: If the number is accepted by the device, the OK result code is returned.
Configuring your RLXIC-EV User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 5.6.1 Keep Alive Keepalive is used to test the connection to the cellular network by pinging an IP address after a specified period of inactivity. Keepalive is only recommended for users who have a remote terminated device that infrequently communicates to the network or if you have experienced issues over time where the device can no longer be reached remotely.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV User Manual Field AT Command Description Keepalive IP Address *IPPINGADDR The IP address that the RLXIC-EV will ping to determine if there is internet connectivity and make sure this IP address is accessible. Set the IP address or valid internet domain name for the RLXIC-EV to ping to keep itself alive (online). *IPPING must to be set to a value other than 0 to enable pinging. d.d.
Configuring your RLXIC-EV User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 5.6.2 Advanced Field Respond to Incoming Ping Network Authentication Mode AT Command Description *CLIENT_PPP_AUTH Specifies the authentication method to be used in the network PPP session. PAP and CHAP are two options. Network User ID The login that is used to login to the cellular network, when required. uid=user id (up to 64 bytes) Network Password.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Field Enable Overthe-Air Programming 5.7 AT Command OPRG Configuring your RLXIC-EV User Manual Description Enables/disables over-the-air firmware upgrading of the RLXIC-EV. When ProSoft Technology releases a new version of ALEOS, you can upgrade your remote devices with Over-the-Air Programming (OPRG) enabled.
Configuring your RLXIC-EV User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 5.7.2 Addressing This section governs Ethernet port connections and the Public/Private mode of all ports. Changing settings in this area requires a reboot of the RLXIC-EV after applying any changes.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV User Manual Tip: If you are using Private Mode for all hosts (*HOSTPRIVMODE=1), you will need to make sure that device IP, Starting IP and Ending IP are on the same subnet defined by the DHCP network mask. If the subnet mask is 255.255.255.0, it is safe to use 192.168.x.
Configuring your RLXIC-EV User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 5.7.3 Host Port Routing The "Host Network" is the equivalent of the IP route command. Field AT Command Description Primary Gateway Your device is the Primary Gateway for the network behind a router connected to it and ALEOS responds to ARPs for all non-host Ethernet subnets. Host Network 2 and Host Network 3 Network to route to host IF.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV User Manual 5.7.4 USB The RLXIC-EV is equipped with a USB port, which increases the methods by which you can send and receive data from a connected computer. The USB port can be set to work as either a virtual Ethernet port or a virtual serial port. A driver installation is required to use the USB port in either mode. By default, the port is set to work as a virtual Ethernet port.
Configuring your RLXIC-EV User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 5.7.5 Global DNS When the cellular network grants the IP address to the device, it includes the IP addresses to its DNS servers. Global DNS allows you to override the carrier's DNS settings for all connected devices. This is useful when the connected devices need to use a private network.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV User Manual 5.7.6 PPPOE PPPoE (Point-to-Point Protocol over Ethernet) allows a point-to-point connection while using Ethernet. Just like the dial up protocol on which it is based, PPPoE uses traditional user name and password authentication to establish a direct connection between two Ethernet devices on a network (such as your RLXIC-EV and your computer or router).
Configuring your RLXIC-EV User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configure your RLXIC-EV to support PPPoE 1 From the groups on the left, select PPPoE under LAN. 2 Change Host Authentication Mode to 2. 3 Enter a user name for PPP User ID for the PPPoE connection. 4 Enter a password (PPP password) for the PPPoE to connection.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 5.8 Configuring your RLXIC-EV User Manual VPN Configuration The RLXIC-EV can act as a Virtual Private Network (VPN) client, providing enterprise VPN access to any device connected to the RLXIC-EV even when a device has no VPN client capability on its own. The RLXIC-EV supports two tunneling protocols, IPSec and GRE. Both can be used at the same time. 5.8.
Configuring your RLXIC-EV User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 5.8.2 Split Tunnel The RLXIC-EV supports split tunnels with one encrypted tunnel and one open tunnel. A sample server subnet for a split tunnel would be 172.16.1.0/24. Split tunnel VPNs should be setup with care, as a split tunnel configuration with both an enterprise VPN and access to the public Internet can inadvertently expose company resources.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV User Manual 5.8.3 VPN 1 to 5 Each of the VPN tunnels 1 to 5, can be configured as IPSec, GRE or IPSec and GRE. When you select the VPN type for a tunnel, the configuration settings specific to the VPN type will become available.
Configuring your RLXIC-EV User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon IPSec Tunnel Field VPN # Type VPN1 Status VPN Gateway Address Pre-shared Key 1 ProSoft Technology, Inc. March 10, 2010 AT Command Description Tunnel Disabled or IPSec tunnel. Use this option to enable or disable the VPN tunnel. If custom settings are used, they will be saved and the tunnel can be disabled and reenabled without needing to reenter any of the settings.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Field My Identity Peer Identity Negotiation Mode IKE Encryption Algorithm IKE Authentication Algorithm IKE Key Group IKE SA Life Time Local Address Type Local Address Local Address – Netmask Remote Address Type Remote Address Remote Address – Netmask Perfect Forward Secrecy IPSec Encryption Algorithm IPSec Authentication Algorithm Page 60 of 104 AT Command Configuring your RLXIC-EV User Manual Description
Configuring your RLXIC-EV User Manual Field IPSec Key Group AT Command IPSec SA Life Time RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Description DH1, DH2, or DH5. Determines how the RLXIC-EV VPN creates an SA with the VPN server. The DH (DiffieHellman) key exchange protocol establishes pre-shared keys using the phase 1 authentication. RLXIC-EV supports three prime key lengths, including Group 1 (768 bits), Group 2 (1,024 bits), and Group 5 (1,536 bits).
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Field AT Command Remote Address Type Remote Address Remote Address – Netmask Keep Tunnel Alive Configuring your RLXIC-EV User Manual Description The default configuration is 0.0.0.0/0, which will direct all traffic over the GRE tunnel. 5.8.4 Log The VPN log can be used for troubleshooting purposes when setting up the IPSec and/or GRE configuration.
Configuring your RLXIC-EV User Manual 5.9 RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Security Configuration The security tab covers firewall type functions, how data is routed or restricted from one side of the Device to the other, from computers or devices connected to the Device (LAN) and from computers or devices contacting it from a remote source (WAN). These features are set as "rules".
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV User Manual 5.9.2 Port Forwarding and DMZ In Port Forwarding, any unsolicited data coming in on a defined Public Port will be routed to the corresponding Private Port and Host IP of a device connected to the specified Physical Interface. In addition to a single port forwarded, you can also forward a range of ports.
Configuring your RLXIC-EV User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Example of configuring a port forward rule for port forwarding range of 5 ports on an Ethernet connected device: 1 Set number of PF entries to 1. 2 Click on "Add More" to display a rule line. 3 Enter 8080 for the public start port. 4 Enter 8085 for the public end port. 5 Select Ethernet as the Host I/F. 6 Enter 192.168.13.100 as the Host IP. 7 Enter 80 as the private port.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV User Manual 5.9.3 Port Filtering- Inbound Port Filtering-Inbound restricts unsolicited access to the RLXIC-EV and all LAN connected devices. Port Filtering can be enabled to block ports specified or allow ports specified. When enabled, all ports not matching the rule will be allowed or blocked depending on the mode. Port Filtering can be configured on individual ports or for a port range.
Configuring your RLXIC-EV User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 5.9.4 Port Filtering-Outbound Port Filtering-Outbound restricts LAN access to the external network, i.e. the Internet. Port Filtering can be enabled to block ports specified or allow ports specified. When enabled, all ports not matching the rule will be allowed or blocked depending on the mode. Port Filtering can be configured on individual ports or for a port range.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV User Manual 5.9.5 Trusted IPs - Inbound (Friends) Trusted IPs-Inbound restricts unsolicited access to the RLXIC-EV and all LAN connected devices. Tip: Trusted IPs-Inbound was called Friends List in legacy RLXIC products.
Configuring your RLXIC-EV User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Note: Firewall mode will only prevent the RLXIC-EV modem from receiving data from those IP addresses not on the Friends List. It cannot prevent data, such as pings, from traversing the network to the modem, which may be billable traffic even though the modem does not receive the data. Tip: ATF? will return a list of all the current Fn settings. 5.9.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV User Manual 5.9.7 MAC Filtering MAC filtering restricts LAN connection access. You can specifically block or allow a connection from a computer or other device by blocking or allowing the MAC address of its network interface adapter. Field 5.10 AT Command Description MAC Filtering Enable or disable MAC Filtering. MAC Filtering Mode Allows or blocks the MAC Addresses listed.
Configuring your RLXIC-EV User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 5.10.2 Dynamic DNS Dynamic DNS allows a RLXIC-EV WAN IP address to be published to a proprietary ProSoft Technology dynamic DNS service called IP Manager.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV User Manual Since many cellular providers, like wire-based ISPs, do not offer static IP addresses or static address accounts cost a premium vs.
Configuring your RLXIC-EV User Manual Field IP Manager 1 AT Command *IPMANAGER1 *IPMANAGER2 IPMServer Update1 / IPMServer Update 2 *IPMGRUPDATE1 *IPMGRUPDATE2 IPMServer 1 Key/IPMServer 2 Key *IPMGRKEY1 *IPMGRKEY2 RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Description Sets a domain name or IP address to send IP change notifications to. Up to two independent IP Manager servers can be set, using either AT*IPMANAGER1 or AT*IPMANAGER2.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV User Manual Domain name: This is the name registered with ICANN (Internet Corporation for Assigned Names and Numbers) or the registry for the country of the ccTLD (i.e. if a domain is part of the .ca TLD, it would be registered with the Canadian domain registry). It is necessary to have a name registered before it can be used.
Configuring your RLXIC-EV User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 5.10.3 Using IP Manager with your RLXIC-EV To allow your RadioLinx modem to be addressed by name, the modem needs to have a minimum of three elements configured. You can also configure a second dynamic server as a backup, secondary, or alternate server. In ACEmanager, select DYNAMIC IP.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV User Manual The "PPP-Peer" Domain Name The RLXIC-EV uses the unqualified domain name of "ppp-peer" when it is in PPP or SLIP address mode to resolve the address of the device or computer connected via PPP or SLIP address. If the RLXIC-EV is not in PPP or SLIP address mode, "ppp-peer" will resolve to 0.0.0.0. 5.10.
Configuring your RLXIC-EV User Manual 2 3 RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Once you have the Last incoming Phone number, that shows up on the SMS screen in ACEmanager, note the exact phone number displayed. Click on Add More to add a Trusted Phone Number. Note: The Trusted Phone number can be 15 characters and has to be numbers only. 4 5 Enter the Last incoming Phone number as the Trusted Phone Number. Click on Apply.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV User Manual 5.10.6 Email (SMTP) For some functions, the device needs to be able to send email. Since it does not have an embedded email server, you need to specify the email setting for the device to use. Field AT Command Description Server IP Address *SMTPADDR Specify the IP address or Fully Qualified Domain Name (FQDN) of the SMTP server to use. d.d.d.
Configuring your RLXIC-EV User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 5.10.7 Management (SNMP) The Simple Network Management Protocol (SNMP) was designed to allow remote management and monitoring of a variety of devices from a central location.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Field SNMP Trap Destination SNMP community String SNMP Contact SNMP Name SNMP Location Configuring your RLXIC-EV User Manual AT Command *SNMPTRAPDEST Description Controls destination for SNMP Trap messages. If port is 0 or host is empty, traps are disabled. Traps are sent out according to the SNMP security level (i.e. if the security level is 2, traps will be authenticated and encrypted).
Configuring your RLXIC-EV User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 5.10.9 Logging For troubleshooting purposes, tech support may direct you to enable certain logging elements and then, after a span of time, download a log file from the device using Modem Doctor. Caution: Logging is intended for diagnostic purposes only. Extensive use of logging features can cause degraded modem performance.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 5.11 Configuring your RLXIC-EV User Manual Report Configuration 5.11.1 Reports Server Reports using the Events Protocol are sent to the Reports Server. Event Reporting allows the RLXIC-EV to send reports to a remote server. The Reports Server would be running an application to parse the messages and send responses to the RLXIC-EV devices. 5.11.
Configuring your RLXIC-EV User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Field AT Command Description SNF Enable *PPSNF Store and Forward will cause reports to be stored up if the device goes out of network coverage. Once the vehicle is in coverage, the reports will be sent in bulk to the server.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV User Manual Redundant Server When a redundant server is enabled, each time a message is sent out to the main, or failover, a second identical message will be sent to the redundant server. This can allow the data to be used by two or more different applications. The redundant servers can be running the same or different application than the primary and failover servers.
Configuring your RLXIC-EV User Manual 5.12 RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon On the other side, if the server receives an out of sequence packet, it will send a message to the device noting the missing sequence and the RLXICEV will retransmit. Simple Reliable Mode - The RLXIC-EV will 'give up' after a configured number, *PPMAXRETRIES, of attempts and discard messages that cannot be transmitted or received after that number of tries.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV User Manual 5.12.1 Current State The current state screen will show the current values for the available inputs as well as the current values for pulse counts (digital) and transformed analog. The current state of the Relay or Digital Output is displayed and can be changed directly. Field AT Command Description Digital IN # *DIGITALIN1 *DIGITALIN2 Query individual digital inputs.
Configuring your RLXIC-EV User Manual 5.13 RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Admin The Admin section contains features that are intended for Administrator configuration only. 5.13.1 Change Password It is highly recommended to change the default password of the RLXIC-EV. To change the default password, 1 Enter the user name (admin). 2 Enter the old password. 3 Enter the new password twice.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV User Manual Field AT Command Description Date and Time *DATE Sets and queries the internal clock. Either the date and time can be specified, or simply one of the two can be specified in which case the unspecified value will remain unchanged. The date and time are always specified 24 hour notation.
Configuring your RLXIC-EV User Manual 5.14 RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Applying Templates If you have a device configuration that works well for your needs, using ACEmanager, you can save that device's configuration as a template and then apply it to other RadioLinx Intelligent Cellular devices. 5.14.1 Creating the Template with ACEmanager 1 2 3 4 5 Configure your RLXIC-EV in ACEmanager.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV User Manual 5.14.2 Applying a Template to one device with ACEmanager You can use a template you created yourself, using the steps above, or a template provided by ProSoft Technology, or by someone in your company who has set up a device template. The template you wish to apply must be saved to your hard drive. 1 Connect to the device you want to configure using ACEmanager.
Configuring your RLXIC-EV User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 3 Browse and Select the template you have saved (you may need to change folders if you saved it to a different location). 4 5 Click on Upload File to device. Click on Load Template. Tip: After you load the template, it is best to go back over the ACEmanager tabs to make sure all the settings are what you require.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 5.15 Configuring your RLXIC-EV User Manual Updating RLXIC-EV firmware For installing the latest firmware version (.exe file), you can go to the ProSoft Technology website: www.prosoft-technology.com. For the updater tool to execute, please install the USB drivers available on the website before executing the .exe file. Tip: Copy the USB Serial Driver.inf file to your desktop.
Configuring your RLXIC-EV User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon *can be changed via ACEmanager The next screen will prompt you to reset the modem manually. Click on Next after resetting the modem manually. Installation begins and can take up to a few minutes. Once the installation is complete, you will get a confirmation screen. 5.15.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Configuring your RLXIC-EV User Manual 5.15.2 Confirming IP Address Check the IP Address in your Local Area Connection window. Page 94 of 104 ProSoft Technology, Inc.
Support, Service & Warranty User Manual 6 RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Support, Service & Warranty In This Chapter 6.1 How to Contact Us: Technical Support.................................................. 95 Return Material Authorization (RMA) Policies and Conditions............... 96 LIMITED WARRANTY...........................................................................
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon North America (location in California) Tel: +1.661.716.5100, E-mail: support@prosoft-technology.com Languages spoken include: English, Spanish Latin America (Oficina Regional) Tel: +1-281-2989109, E-Mail: latinam@prosoft-technology.
Support, Service & Warranty User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon d) A 10% restocking fee applies to all warranty credit returns, whereby a Customer has an application change, ordered too many, does not need, etc. Returns for credit require that all accessory parts included in the original box (i.e.; antennas, cables) be returned. Failure to return these items will result in a deduction from the total credit due for each missing item. 6.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon o o 6.3 Support, Service & Warranty User Manual 3300 1500 - All LIMITED WARRANTY This Limited Warranty ("Warranty") governs all sales of hardware, software and other products (collectively, "Product") manufactured and/or offered for sale by ProSoft, and all related services provided by ProSoft, including maintenance, repair, warranty exchange, and service programs (collectively, "Services").
Support, Service & Warranty User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 6.3.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Support, Service & Warranty User Manual 6.3.
Support, Service & Warranty User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon 6.3.6 Limitation of Remedies ** In no event will ProSoft or its Dealer be liable for any special, incidental or consequential damages based on breach of warranty, breach of contract, negligence, strict tort or any other legal theory.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Support, Service & Warranty User Manual 6.3.10 Controlling Law and Severability This Warranty shall be governed by and construed in accordance with the laws of the United States and the domestic laws of the State of California, without reference to its conflicts of law provisions.
Support, Service & Warranty User Manual RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Dynamic Names • 74 Dynamic vs.
RLXIC-EV ♦ Intelligent Cellular RadioLinx® Intelligent Cellular Ethernet Gateway for Verizon Monitor and Control • 9 Mounting • 26 Mounting Bracket Dimensions • 28 Mounting Bracket Installation • 27 N Networking • 13 No Other Warranties • 101 O Operation Modes • 35 Optional Configure *Device Name • 55 Optional Mounting Bracket • 27 Support, Service & Warranty User Manual Standards/Approvals • 16 Status Data • 35 Steps of a connection: • 10 Store and Forward • 84 Support, Service & Warranty • 95 T Techno