User guide
RLX-IH ♦ 802.11b ProSoft Technology, Inc., Support, Service & Warranty
Industrial Hotspot
Page 90 of 99 ProSoft Technology, Inc.
April 10, 2007
7 ProSoft Technology, Inc., Support, Service &
Warranty
In This Chapter
¾ How to Contact Us: Sales and Support ..................................91
¾ RMA Policies and Conditions .................................................91
¾ LIMITED WARRANTY............................................................93
ProSoft Technology, Inc. ("ProSoft") survives on its ability to provide meaningful
support to its customers. Should any questions or problems arise, please feel
free to contact us at:
Internet
Web Site: http://www.prosoft-technology.com/support
E-mail address: support@prosoft-technology.com
Technical Support & Customer Service Phone
USA
+1 (661) 716-5100
+1 (661) 716-5101 (Fax)
ProSoft Technology
1675 Chester Avenue, Fourth Floor
Bakersfield, CA 93301, USA
Brazil
+1 (281) 298-9109
+1 (281) 298-9336 (Fax)
Rua Vergueiro, 2949 - sala 182 - Edifício
Vergueiro Work Center
Vila Mariana - São Paulo - SP
Cep: 04101-300 -
Europe-Middle East - Africa
+33 (0)5 34 36 87 20
+33 (0)5 61 78 40 52 (Fax
Zone d'activité de Font Grasse
17, rue des Briquetiers
F-31700 Blagnac
Asia Pacific
+603.7724.2080
+603.7724.2090 (Fax)
C210, Damansara Intan,
1 Jalan SS20/27, 47400 Petaling Jaya
Selangor, Malaysia
We want to provide the best and quickest support possible, so before calling
please prepare yourself by gathering the following information (you may wish to
fax it to us prior to calling):
1 Product Version Number
2 System architecture
3 Network details
In the case of hardware we will also need information regarding: