User manual

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PTQ-LNG Quantum / Unity Platform Reference
Landis & Gyr Telegyr Interface Module
Page 98 of 103 ProSoft Technology, Inc.
May 29, 2007
General Warranty Policy – Terms and Conditions
ProSoft Technology, Inc. (hereinafter referred to as ProSoft) warrants that the
Product shall conform to and perform in accordance with published technical
specifications and the accompanying written materials, and shall be free of
defects in materials and workmanship, for the period of time herein indicated,
such warranty period commencing upon receipt of the Product. Limited warranty
service may be obtained by delivering the Product to ProSoft in accordance with
our product return procedures and providing proof of purchase and receipt date.
Customer agrees to insure the Product or assume the risk of loss or damage in
transit, to prepay shipping charges to ProSoft, and to use the original shipping
container or equivalent. Contact ProSoft Customer Service for more information.
This warranty is limited to the repair and/or replacement, at ProSoft's election, of
defective or non-conforming Product, and ProSoft shall not be responsible for the
failure of the Product to perform specified functions, or any other non-
conformance caused by or attributable to: (a) any misuse, misapplication,
accidental damage, abnormal or unusually heavy use, neglect, abuse, alteration
(b) failure of Customer to adhere to ProSoft’s specifications or instructions, (c)
any associated or complementary equipment, software, or user-created
programming including, but not limited to, programs developed with any
IEC1131-3 programming languages, 'C' for example, and not furnished by
ProSoft, (d) improper installation, unauthorized repair or modification (e)
improper testing, or causes external to the product such as, but not limited to,
excessive heat or humidity, power failure, power surges or natural disaster,
compatibility with other hardware and software products introduced after the time
of purchase, or products or accessories not manufactured by ProSoft; all of
which components, software and products are provided as-is. In no event will
ProSoft be held liable for any direct or indirect, incidental consequential damage,
loss of data, or other malady arising from the purchase or use of ProSoft
products.
ProSoft’s software or electronic products are designed and manufactured to
function under adverse environmental conditions as described in the hardware
specifications for this product. As with any product, however, through age,
misapplication, or any one of many possible problems, the device may require
repair.
ProSoft warrants its products to be free from defects in material and
workmanship and shall conform to and perform in accordance with published
technical specifications and the accompanying written materials for up to one
year (12 months) from the date of original purchase (3 years for RadioLinx
products) from ProSoft. If you need to return the device for repair, obtain an RMA
(Returned Material Authorization) number from ProSoft Technology, Inc. in
accordance with the RMA instructions below. Please call the factory for this
number, and print the number prominently on the outside of the shipping carton
used to return the device.
If the product is received within the warranty period ProSoft will repair or replace
the defective product at our option and cost.