User manual
Table Of Contents
- Start Here
- Configuring the Processor with Concept
- Configuring the Processor with ProWORX
- Configuring the Processor with UnityPro XL
- To build (compile) the project:
- To verify address and driver settings in UnityPro XL:
- Setting Up the ProTalk Module
- Configuring the Module
- Diagnostics and Troubleshooting
- Reading Status Data From the Module
- The Configuration/Debug Menu
- Required Hardware
- Required Software
- Using the Configuration/Debug Port
- Main Menu
- Opening the Data Analyzer Menu
- Viewing Block Transfer Statistics
- Viewing Module Configuration
- Opening the Database Menu
- Opening the Backplane Menu
- Transferring the Configuration File from PC to PTQ module
- Transferring the Configuration File from PTQ module to PC
- Viewing Version Information
- Warm Booting the Module
- Viewing Port Communication Status
- Viewing Port Configuration
- Exiting the Program
- Database View Menu
- Viewing Register Pages
- Displaying the Current Page of Registers Again
- Moving Back Through 5 Pages of Registers
- Viewing the Previous 100 Registers of Data
- Skipping 500 Registers of Data
- Viewing the Next 100 Registers of Data
- Viewing Data in Decimal Format
- Viewing Data in Hexadecimal Format
- Viewing Data in Floating Point Format
- Viewing Data in ASCII (Text) Format
- Returning to the Main Menu
- Backplane Menu
- Data Analyzer
- Data Analyzer Tips
- LED Status Indicators
- Reading Status Data From the Module
- Reference
- Index

Diagnostics and Troubleshooting PTQ-LNG ♦ Quantum / Unity Platform
Landis & Gyr Telegyr Interface Module
ProSoft Technology, Inc. Page 67 of 103
May 29, 2007
communication program. The following table lists communication programs that
have been tested by ProSoft Technology.
DOS ProComm, as well as several other terminal emulation programs
Windows 3.1 Terminal
Windows 95/98 HyperTerminal
Windows NT/2000/XP HyperTerminal
The module uses the Ymodem file transfer protocol to send (upload) and receive
(download) configuration files from your module. If you use a communication
program that is not on the list above, please be sure that it supports Ymodem file
transfers.
7.1.4 Using the Configuration/Debug Port
To connect to the module's Configuration/Debug port:
1 Connect your computer to the module's port using a null modem cable.
2 Start the communication program on your computer and configure the
communication parameters with the following settings:
Baud Rate 57,600
Parity None
Data Bits 8
Stop Bits 1
Software Handshaking XON/XOFF
3 Open the connection. When you are connected, press the [?] key on your
keyboard. If the system is set up properly, you will see a menu with the
module name followed by a list of letters and the commands associated with
them.
If there is no response from the module, follow these steps:
1 Verify that the null modem cable is connected properly between your
computer's serial port and the module. A regular serial cable will not work.
2 Verify that RSLinx is not controlling the COM port. Refer to Disabling the
RSLinx Driver for the Com Port on the PC.
3 Verify that your communication software is using the correct settings for baud
rate, parity and handshaking.
4 On computers with more than one serial port, verify that your communication
program is connected to the same port that is connected to the module.
If you are still not able to establish a connection, you can contact ProSoft
Technology Technical Support for further assistance.